Advertising
Insurance
Budgeting
Complaint Process
Credit
100
Deliberate deception designed to secure unlawful or unfair gain
What is fraud
100
an exchange for insurance protection this payment is made
What is a premium
100
a plan for dividing income among spending and saving options
What is a budget
100
the first step of the complaint process
What is return to the store
100
the ability to borrow money in return for a promise of future repayment
What is credit
200
The practice of pressuring consumers to buy a more expensive product than they intended
What is trading up
200
the legal contract which is signed when insurance is purchased
What is a policy
200
amounts you have already committed to spend
What are fixed expenses
200
the second step
What is ask to speak to a manager (if the salesperson cannot help)
200
the three c's of creditworthiness
What are character,capacity, and capital
300
Practice of baiting consumers with an advertised but non existent bargain and then switching them to a more expensive product
What is bait and switch
300
a formal request for payment from the insurance company
What is a claim
300
amounts that you can choose to spend or not to spend
What are flexible expenses
300
the third step
What is write to the manufacturer
300
a company that collects information about consumers credit history
What is a credit bureau
400
an item priced below cost to attract people to the store
What is loss leader
400
an experts determination of the value of a piece of property
What is appraisal
400
a planning document on which you record your expected and actual income and spending over a short time
What is a budget worksheet
400
the fourth step
What is contact the BBB
400
a measure of your creditworthiness
What is credit rating
500
a type of financial fraud in which people pay to join an organization in exchange for the right to sell memberships to others
What is pyramid scheme
500
the amount an item is worth
What is market value
500
goods that have special qualities that make them more expensive than alternative goods
What are luxury goods
500
the fifth step
What is file a lawsuit
500
the property pledged to back a loan
What is collateral
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