State Requirements
Backorder updates
Quick Reference
RPH guideline
Misc.
100

Can we type Mississippi orders if working remotely?

No! Send to MS pool

100

Where applicable states allow; what is the process when we have test cyp (gso) 5 ml qty of 2?

Change to test cyp (gso) 10ml qty of 1 vial 


100

How often does Amanda or Kayla update this sheet?

As soon as a new update is announced!

100

Which reference would I use if I need to verify an acceptable roa?

Approved ROA- RPH guidelines

100

Which reference do I need to check before submitting PTO request?

Data Entry schedule

200

What are New York serial number and when do we apply these?

(8) Z's applied when provider not licensed in NY

(8) E's applied for electronic rx when provider licensed in NY

(8) 9's applied for fax or verbal rx when provider licensed in NY

200

Which shipping method do we use for all LYO products? 

UPS - 2day 

*honor provider requests for alternate shipping

200

Which does the highlighted states mean?

Orange: need administer in clinic if orders shipping to clinic

Blue: commercial products only 

Yellow: need last in person visit or licensed

Green: DO NOT TYPE 


200

Which medications have 1 ROA listed to be administered SQ?

Gonadorelin, liraglutide/citrulline, mounjaro, nordotropin, omnitrope, semaglutide/cyanocobalamin, tirzepatide/niacinamide, wegovy, zomactin

200

Which reference can I use to update expired license?

Data Entry index --> license validation --> license

300

Which states do not allow supplies to be dispensed without a prescription?

Delaware (DE)

Supplies qty great than 10: CT, NH, NJ, NY

Qty greater than 20: IL 


300

Which medications are to be shipped UPS - 2day (R)? 

797: Biotin, L-Carnitine, Gonadorelin, Hydroxocobalamon, Lipo, Lipo- B Lipo-C, Lysine, Phenylephrine

300

Kentucky Pt ID qualifiers for controls ?

 SSN or DL only 

300

Which rx directions are acceptable for bimatoprost eyelash solution?

UAD

300

Where can I find the usps verify address link?

Data Entry Index --> Shipping --> USPS verify address

400

Which states have a 90 day limit for per fill?

MO - both mid level and MD practioners 

PA - for NP

SC - mid level

TX - mid level

HI - mid level

400

Explain the process for clinic pay if the medication is OOS, but ETA is less than 2 days.

Type, charge, move to in process

400

Which state requires LOV to be within 6 months? 

Nevada

400

What is the next action if the check address button changes the state based on zip code when typing a prescription?

Send to pb for clarification 

400

What is the standard recon and roa for ED injections?

Standard recon: 5ml

ROA: ICI 

500

Which states require last in person visit or licensed in state the prescription is shipping to?

CA, ID, IA, MN, MO, NV, NC

500

I have a prescription for phenylephrine shipping into LA, which PMS ID do I select? 

503b oos, choose 797 with PMS ID: 85370

500

Which states require ecg for specific medications?

MO: Estradiol Cyp gso, liothyronine E4M, phentermine E4M, progesterone E4M, Testosterone cypionate gso, testosterone enanthate gso

 OH: liothyronine E4M, Phentermine E4M

 VA: DHEA E4M, phentermine E4M, testosterone cypionate GSO


*please refer to quick reference for specific strengths*

500

What is the max dose for semaglutide and tirzepatide?

Semaglutide: 7.2 mg weekly

Tirzepatide: 15.3 mg weekly

500

Which LYO products come with their own bacteriostatic water?

Omnitrope, Pregnyl, Chorionic gonatropic, Zomactin

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