Compassionate Communication
What is paraphrasing?
This verbal technique involves rephrasing what the speaker said to confirm you understood their message.
What is active listening?
This refers to listening with full attention and intention to understand the speaker, rather than just waiting for your turn to talk.
What is empathy?
The ability to understand and share the feelings of another is known as this.
What is de-escalate?
Taking deep breaths is a technique that can help you do this when you feel overwhelmed or stressed.
What is respect?
Showing you respect another person's ideas, even if you disagree, is a way of showing this.
What is assertive communication?
This type of communication uses "I" statements to express your feelings and needs without blaming others.
What is body posture
In active listening, this nonverbal action involves orienting your body toward the speaker, such as making eye contact and not slouching.
What is self awareness?
Before you can offer a caring response, you first need this skill, which involves understanding your own feelings and areas for growth.
What is calm?
If someone yells at you, the best response is not to yell back, but to remain this.
What are friends?
People who have different ideas can still be this, if they accept their differences.
What is observation?
In compassionate communication, this is the first step of the four-step process, where you state the actual, nonjudgmental facts of a situation.
What is empathic learning?
When a person is upset and talking to you, mirroring their facial expressions can be a sign of this.
What is persepective talking?
An individual who can imagine how their actions or words might make others feel has this skill.
What is stigma?
This term refers to a mark of shame or disgrace that can cause someone to avoid seeking help for mental health challenges.
What is perspective-taking?
This kind of thinking involves considering someone else's point of view instead of just making assumptions.
What is nonverbal communication?
A speaker's body language, tone of voice, and facial expressions are all forms of this type of communication, which accounts for most of what is conveyed.
What is active listening?
Asking open-ended questions like "Can you tell me more?" shows you have this skill.
What is self-regulation or emotional control?
A person's ability to remain calm and focused when someone else is angry or distressed demonstrates this kind of control.
What are coping skills?
These types of skills, which can be healthy or unhealthy, help you manage stress and emotional challenges.
What is conflict?
This can happen when you disagree disrespectfully with someone.
What are needs?
According to Nonviolent Communication (NVC), all human actions are attempts to meet our universal ones of these.
What is rephrasing?
A listener does this when they verbally reflect or summarize what the speaker said to ensure they have understood the message correctly.
What is predicting feelings?
The process of predicting how your words or actions will affect another's feelings, which can help you respond respectfully.
What is offering medication or telling someone what to do?
In mental health first aid, a good supporter will remain non-judgmental and provide a caring response, as opposed to doing this.
What is common ground?
Finding this between people with different desires is a technique used to resolve conflict.