KPI/Ratios
This is percentage of available seating occupied by customers during a given period
What is Occupancy Rate?
This driver is related to the amount of money you have left after paying for necessary expenses.
What is Discretionary Income?
This term describes an industry sensitive to economic cycles and consumer spending, often affected first during a downturn.
What is a cyclical industry?
This famous dish, known for its secret blend of 11 herbs and spices, helped put a colonel on the map.
What is Kentucky Fried Chicken?
This ratio measures the YoY growth in revenue from existing stores or locations that have been open for at least a year
What is Same-Store Sales?
Examples of this driver include sustainability, convenience, and more customization
What are Consumer Preferences?
To enhance the customer experience, restaurants are using this technology to customize menus and tailor promotions.
What is Artificial Intelligence?
This fast-casual restaurant chain, founded in 1993, is known for its commitment to “food with integrity” and customizable burrito bowls.
What is Chipotle?
A higher rate of this metric indicates that perishable goods are being used efficiently, thus minimizing waste.
What is inventory turnover rate?
This industry driver pushes restaurants to incorporate more online ordering and POS systems.
Faced with post-pandemic labor shortages, restaurants are increasingly turning to this strategy to attract and retain staff.
What are higher wages and benefits?
How much does the average American household spend on eating out per year?
What is ~$3,000?
This metric helps restaurants control food costs through strategic sourcing and minimizing waste, crucial for maintaining profit margins.
What is food cost percentage?
This driver can have tremendous impacts on operating expenses and ingredient availability.
What is food supply chain and costs?
These rising costs in particular are putting significant pressure on restaurant margins.
What are rising food commodities and labor expenses?
This Northeastern city has the oldest restaurant in the U.S.
What is Boston?