The ability to plan, organize, direct, staff, control, and evaluate the functions in a foodservice organization to attain goals.
What is Management
100
pay an employee receives as a result of working for an organization. For hourly employees, wages are determined by the actual hours of work.
What is Wages
100
ability to attend closely to what another person is saying to capture the essence of a message being communicated
What is Listening
100
degree of responsibility an individual has for an activity
What is accountability
100
money paid to an employee in addition to regular wage and salary
What is Bonuses
200
Labor, money, products, time, tools, energy, equipment, processes
What is management resources
200
fixed dollar amounts for compensation typically paid for people working in management positions
What is Salaries
200
content being communicated between the sender and receiver
What is Message
200
standard by which something can be measured or judged
What is Benchmark
200
–all types of wages combined with other rewards or benefits that the employee receives as part of a package
What is Compensation
300
–factors set by management to measure the quality and quantity of an employee’s work
What is Performance Standards
300
process of sending and receiving information by talk, gestures, or writing for some type of response or action
What is Communication
300
statement of desired results
What is a Goal
300
cost that management can control
What is Controllable Costs
400
additional sum paid to an employee whose work is superior and whose services are valued
What is Merit Pay
400
receiver’s process of translating the sender’s message into a meaningful form
What is Decoding
400
specific description or statement of what a manager wants to achieve
What is Objectives
400
compensation received for working above and beyond the call of duty
What is Mo money
500
law that, among other requirements, specifies that employers must pay employees a minimum wage plus overtime for any hours worked over forty hours per week
What is Fair Labor Standards Act (FLSA)
500
any sound that interferes with clear reception of a message
What is Environmental Noise
500
objectives that link to the organizational goals and help produce the desired outcomes
What is Department Objectives
500
binding contract that represents the agreement between an employee union and foodservice operation