Front of the house
The front of the house includes anyone with ____ contact.
Guest
Refers to all the areas that guests __ ___ typically come in contact with
Do not
Small changes and efforts can make a ___ difference!
Big
A ____ order is an order to purchase a certain quantity of an item at a specific price.
Purchase
______ restaurant sales has 2 components: guest counts, or covers, and the average guest check.
Forecasting
Name a job position that works in the front of the house
Host/Hostess
Busser
Servers
Name a job position that is in the back of the house
Prep Cooks
Expediter
Receiving
Dishwashing
Not all _____ water is created equal
Bottled
What is the system called that is achieved by placing the most recent purchases, in rotation, behind previous purchases
First In-First Out
More than ever, what American diners really want when they eat out is good ____.
Service
What job position does TGI Fridays call "smiling people greeter"?
Host/Hostess
What is the backbone of every full-service restaurant
Kitchen
Name a way to make your restaurant more sustainable
Budgeting costs fall into 2 categories. Name 1
Fixed
Variable
A less ____- yet professional- approach is preferred by today's restaurant guests.
Formal
In the front of the house, the restaurant operation begins with creating and maintaining what is called the _____ _____, or keeping the restaurant looking attractive and welcoming.
Curbside Appeal
The _____ manager checks the head line cook's order
Kitchen
Compost
One of the most important goals in any enterprise is a fair _____ on _______, aka profit
Return on Investment
Suggestive
The server introduces him- or herself, offers a variety of beverages and/or specials, and invites guests to select from the menu. This is known as _____ _____.
Selective Selling
The ______ line is the most important part of the kitchen layout
Cooking
Water + Energy= _____
Ice
The ______ margin is the amount a menu item contributes to the gross profit, or the difference between the cost of the time and its sales price
Contribution
Often, when taking orders the server begins at a designated point and takes the orders _______ from that point.
Clockwise