FUNDS AVAILABILITY
EXTERNAL FRAUD
WIRE REQUESTS
INTERNAL FRAUD
Identifying Members
100
The 3 questions indicated by check marks on the upper left hand corner of checks that are deposited
What are Do you know the maker of this check? Were these funds received as part of an internet transaction? Have you been asked to send any portion of these funds to another financial institutions?
100
A type of Check fraud where an individual writes checks self to self from 2 or more financial institutions. What the criminal is trying to do is to obtain "available funds" from the deposit. Often the account is at or near $0.00 and may deposit into night drop or through the mail
What is "Check Kiting"
100
MSS answer: you must look at a members accounts to see if there have been address, email, phone changes prior to processing a wire request. If these changes have been made in the 60 days, the request must be written/notarized or visit a branch Branch answer: you must verify that this type of information is current and up to date prior to completing a wire request. If the information needs to be updated, you must fill out the required paperwork before sending the wire
What are demographics
100
Definition generally means an act of deception, bribery, forgery, extortion, theft, misappropriation, false representation, conspiracy, corruption, collusion, embezzlement, or intentional concealment or the omission of material facts
What is the term "fraud"
100
Unexpired Driver's License, Passports, Military IDs, unexpired U.S Alien Registration card (commonly referred to as a Green Card) are all acceptable types of this
What is "Primary Identification"
200
6 things that you should be looking at in a members account to help determine placing holds on negotiable items
what are a. Direct Deposit b. Date of last deposit c. Average Balances d. Matching Funds/LOC’s e. How long have they been members with us f. Are we their PFI (usage, additional services etc)
200
Refers to either wholly fabricating or producing a check/money order or duplicating a check/money via color copiers, software programs or other means
What is "counterfeiting"
200
Looking at how long the funds have been in the account, if the wire seems to be "normal" banking activity and what account the funds are being wired from are all helpful in preventing wire fraud, True or False
What is True
200
Falsifying time sheets, falsifying travel and entertainment expenses, theft, embezzlement, forgery, misappropriation of CU- owned hardware/software
What is "Misappropriation of Assets"
200
True or False: Verifying the date of birth, Last 4 digits of a SS # and direct deposit amounts are acceptable questions to authenticate a member
What is False
300
The dollar amount threshold that you must verify the routing number and add a history description on checks
What is $1000
300
A non-account holder is able to gain access to accounts and funds by posing as the member, based on information they have been able to obtain about the member is referred to this
What is "Account Take Over"
300
The two things that are eligible to change on a re-occurring wire requests. These two only after the member completes the required paperwork, and provides the additional re-occurring wire password.
What are the date, dollar amount
300
_____________provides protection from; Be dismissed or threatened with dismissal;   Be disciplined or suspended or threatened with discipline or suspension;   Be penalized or have any other retribution imposed; or   Be intimidated or coerced in the event that you report suspected fraud
What is "Whistle Blower Protection"
300
Precise ID scores and Credit Reports are used in the account opening process to validate the information provided to us by the members, a score below 680 of this score requires Branch Manager Approval.
What is Precise ID
400
Asking questions, viewing account history and looking at "normal banking activity" is all part of determining funds availability. These steps are also referred to as this.
What is "Know your Member"
400
Activity on a membership or account that has not had transactions, or sudden advances off of Line of Credit that have had limited or no activity are red flags for this type of potential fraud
What is "Dormant Account Fraud"
400
When a wire comes in via notarized request, what must the employee do to validate that it is a true request?
What is: verify the notary on the state website and compare signature to original signature card. Document Notary Verified on the memo line in Wirexchange
400
In the event that you are not comfortable contacting your manager, supervisor committee, board member or CEO regarding suspected internal fraud, you may reach other parties using this
What is the "employee fraud hotline"
400
Any time someone wants to update an address, phone number, email address, password or other demographics will require completion of one of the following forms, name 2 forms that may be used to complete these requests
What are: Contact Change Form, DAC, password card (allowable for certain changes), Online account update form for MSS.
500
The 3 step process to validate the authenticity of Money Orders Presented
What are: Calling to verify the Money Order Asking the 3 Questions Putting under the u-veritech machine
500
Daily Double: Tell your co-workers one thing that you commit to doing every day, every time to protect your members and credit union from fraud.
Answers will vary. Discuss with your team.
500
This person is who would you contact first for help if a wire request that comes in where the member is not able to answer out of pocket questions or provide proof of identity, or signatures fail to match the original signature card.
Who is: your branch manager, PRIOR to sending/approving the wire request
500
Fraudulent Financial Reporting, Improper earnings management, Improper revenue recognition, Overstatement of assets, Understatement of liabilities, Deliberate misapplication of generally accepted accounting principles are all considered this type of fraud
What is "fraudulent financial reporting"
500
Where did you perform your last transaction, How were you eligible to join the credit union, who is the beneficiary on your membership are all acceptable member authentication questions, which can be found in what?
What is "The Process and Procedure Guide" located on the staff connection
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