Pricing
First Data Contacts
Front End Solutions
First Deploy
FirstDataClients.com
100
These are the three pricing methods available on the Omaha Front End platform
What are Tiered, ERR, and Pass Through?
100
This contact will handle all your contract ammendments and will be your stragetic partner for 3-6 months.
Who is the Implementation Business Manager (IBM)?
100
Front end primarly used for terminals, also known as ETC.
What is the Omaha Frontend?
100
The Frontend you can build TID's for using the First Deploy tool.
What is Omaha (ETC)?
100
You use this tool to open a ticket to your service teams.
What is Service Center Web?
200
These are the four grids used on the Omaha platform.
What are Authorization, Pricing, Tiered, and User Defined?
200
This group of relationship managers will be your main point of contact for all day to day issues.
What is the FIRST team?
200
Frontend primarly used for internet gateways and software, also known as Envoy.
What is the Nashville Frontend?
200
You can find the link to the First Deploy tool here.
What is the Firstdataclients.com website?
200
What you select to request a TID be created for Omaha ETC.
What is the POS Help Desk link under Merchant Services?
300
Grid used to bill monthly recurring fees on a merchant.
What is the User Defined grid?
300
This representative will be your contact for all pre-boarding questions.
Who is the Support Services Representative?
300
Frontend primarly used for third party software/VARS, also known as Cardnet.
What is the North Frontend?
300
This is how you select a pre-built download file for editing, copying, or deleting.
What is select the hyperlink on the left side of the home page?
300
What you select to request a MID/TID for the North.
What is the North Bridge Request link under Merchant Services?
400
It is recommend you always have this grid on an account
What is an Authorization grid?
400
This group creates logins for Service Center web, Client eMerchantview, eMerchantview, downgrade research, statement and card number pulls.
What is the Research Investigations Team?
400
Frontend primarly used for Petroluem and Supermarkets, also known as Concord, Memphis, or Atlanta.
What is the Buypass Frontend?
400
The number of downloads that remain in First Deploy for you to edit or copy.
What are the last 50 downloads?
400
You can use this section to determine which platform a product or terminal is certified on.
What is the solution matrixes link under Merchant Services?
500
This grid sets the pricing for expanded grids, and incremental per item pricing for Tiered and ERR.
What is the Pricing Grid (MPG)?
500
This team hosts the three day training, and is available to you to help you with your first MPA, boarding of accounts, reviewing your first account in CEMV or requesting a front end TID.
What is the Learning Organization?
500
Time you need to close your batch for next day funding on Omaha ETC.
What is 6:00 pm Central?
500
What should you do first when you are updating parameters for a template.
What is add additional parameters?
500
You can review this to get a listing of training classes offered throughout the month.
What is the Omaha Platform ISO Training link under Merchant Services?
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