Mobile Deposits
This must be signed on the back of a check.
Image Replacement Document which is also known as a substitute check.
What are IRD's?
How many Full-Service branches do we have?
What is 70?
$15 standard or $0 if the member qualifies as Senior Class.
What are the Wire Fees?
Do Good, ______.
Bank Better.
Checks made payable to another person, checks dated more than 6 months prior, checks that are incomplete and MONEY ORDERS.
What kind of items cannot be scanned with Mobile Deposit?
A service designed for companies that receive customer payments. Payments are sent to po box, processed by 3rd party vendor and credited to member's account.
What is a LockBox?
What does TCR stand for?
What is the Teller Cash Recycler.
263-079-276
What is Vystar's Routing number?
Before Vystar, the credit union was call this:
What is Jax Navy Federal?
Based on member's account history and business needs exceptions can be requested by Ops Support, an AM or higher.
True or false: We cannot process an IRD if funds are not available?
False- We will process the IRD and place account in the negative.
A Safety Deposit box cannot be drilled if the box has been delinquent less than _____ days.
What are 120 days?
True or False? Can a wire be sent by a POA? A minor? Can it be sent to a loan?
False. Yes, we can send by a POA and to a loan, but we cannot send a wire by a minor since they cannot enter legal agreements.
Vystar has serviced its members for over _____ years!
What is 70 years?
Front/back image isn't clear, written and numerical amount don't match, the signature or endorsement is missing, and the payee is not on the deposit account.
What are reasons to reject a Mobile Deposit?
This is posted to the branch or department Misc O/S (SWAD) GL.
What is a POD adjustment?
If there is a posting error, who do we contact?
What is a BOA?
Proper ID, receiving institution's name, routing number city and state. Person receiving the fund's name, address, phone number and account number.
What do we need to process a wire?
Vystar opened with this number of founding members.
What are 12 founders?
True or False: Member is depositing a $5000 check. The check is signed dated and endorsed correctly. He has been with Vystar for 7 years. Uses this account frequently and has deposited this amount prior. The current balance is at $2. Because of this we need to reject.
False. Depending on the member's account history and transactions he may have never exhibited any fraudulent behavior. If member is in good standing and shows active account history this can be approved.
Vystar's new Main PO Box.
What is PO BOX 45085 JAX FL 32232?
VyStar has two different coin machines installed in our branches. The brand names are:
What are CoinStar and Cummins?
Accounts opened less than 30 days. Transaction is for a car payment, or another transaction typically not done through this system. Phone or emails changes within the last 7 days. Funds normally not in the account.
What are wire red flags?
Where was the first Vystar branch stationed?
What is Naval Air Station Jacksonville?