NRA Accounts
What should the Foreign Certification Expiration Date be set to currently?
12/31/2029
What additional external document is required for a business that was initially filed in another state?
A Certificate of Good Standing
At what amount is a Supervisory Review required for a cash withdrawal (Introductory AND Non-Introductory)?
Introductory: $2,500
Non-Introductory: $5,000
When would you count an employee's cashbox?
Monthly count, if they're showing a difference ($50 or more), before extended PTO or anytime they sell the box to the vault, when they call out sick
How often should the All-Clear Signal be updated?
Monthly
What documentation is required from an NRA in order to establish membership?
Unexpired Foreign Passport, ITIN letter/card, and POR
When must a Member Due Diligence Questionnaire be completed?
At account opening, and every time the owner comes back to open a new account
What is the maximum limit for a Non-Member Cash Advance?
No limit, VISA regulations do not allow us to enforce a cash limit
True or False: The bills recorded on the Security Money Records (Bait Sheets) need to be changed every six month.
False, the bills should be changed in either June or December, and only need to be verified in the opposite half of the year
How often should management be checking the security cameras?
Daily
If accounts are established for an individual that fails OFAC, what must be completed?
A Contact Management note must be added by Management.
What additional internal document is required for an NPO business account?
NPO Due Diligence Questionnaire
What is required if a teller shows a cash difference of $1,200?
Final Written Warning, a call to the Director, a full branch cash count, a Cash Differences Form, and a Director-approved memo to Internal Audit
When should the Branch Access Assignment Log be updated, and when should it be scanned?
Updated immediately after staffing changes, and scanned semi-annually (June & December)
How often should the ATMs be checked for skimming devices?
Prior to open, periodically throughout the day, and after close
True or False: An NRA can be the primary on an account when the joint is a U.S. Citizen.
False, the NRA must always be the joint member.
If the internal business documents are older than 3 years, what must be completed?
All new internal documents
True or False: All wires require two forms of identification, and Management must confirm the Purpose of Payment for wires over $5,000.
True
What is the procedure to follow for Mutilated Currency?
Must be shipped out quarterly to JPMorgan Chase, tellers should carry no more than $300 in their cashbox at any time
What is the purpose of the Height Indicator Tape? What should you do if it needs to be replaced?
To check the height of an individual in the case of a robbery. To replace, submit a Facilities SmartDesk ticket.
The name used to establish the accounts must match which of the NRA's documents?
The ITIN letter/card
What additional documentation is required if an Organization is incorporated?
Certificate of Incorporation and a Filing Receipt
What is the limit for a Shared Branch Cash Withdrawal or Official Check Withdrawal?
$2,500
What is considered a passing audit in 2026?
Effective or Needs Improvement
What is the procedure for verifying ATM deposits?
Must be verified the same day unless received after 3pm, and must remain under dual control (with dual control signatures on the ATM verification form)