Retail Careers
Which career receives payment and works at the cash register?
What is a cashier?
Planning and controlling how much time you spend on activities?
What is Time Management?
What is an example of external distraction?
Turning off the TV or putting down the magazine
What is a UPC?
What type of store sells food and food related items
Grocery store
Which career puts customer purchases into bags?
Being able to adapt and change to different expectations and responsibilities
What is flexibility?
Sitting up straight, eye contact, facing the customer.
What is stocking?
Provide or fill with goods.
Which coin is worth 25 cents
quarter
Which career schedules employees and handles complaints?
What is a supervisor?
Don't share your life story.
What is depersonalization?
What is etiquette?
practicing good manners, knowing how to behave in given situations, knowing how to interact with people.
What is facing?
Make sure all labels face forward
Which type of store sells used or old items?
What is a resale store?
Which career stocks shelves, fills displays, and organizes the stockroom?
What is a stock associate?
Ability to get along with others, like using communication and teamwork skills?
What is interpersonal skills?
How long does it take to make a first impression?
Less than 30 seconds.
What is overstock?
Too much stock on the shelves.
Which coins could you use to give someone 48 cents?
3 pennies, 3 nickels and 3 dimes
Which career helps customers locate items to purchase/buy?
What is a sales associate?
Use a strong steady voice firmly but respectfully. Show confidence without being aggressive or pushy.
What is assertiveness?
Name 3 things you should not do while talking on the phone to a customer.
Use the phone while driving, wait too long before returning phone calls, Yell and say bad words
What are 3 ways to organize stock.
color, date, size,
A customer bought a coffee and a cookie and they owe you $2.63 they give you $5.00.
How much change would you give them and what bills and coins would you give?