Fashion Brands
This Australian brand is known for its teeth whitening products and colorful toothpastes.
What is Hi Smile?
This type of question encourages a customer to provide detailed information about their needs and preferences.
What is an Open Question?
This stock rotation method ensures that older items are sold first, reducing the risk of spoilage.
What is FIFO?
This should be provided to all workers to ensure they understand the hazards and safety procedures in their workplace.
What is Training
The name of the document given to a customer as a record of the purchase.
What is Reciept?
This sportswear brand's logo features three parallel stripes.
What is Adidas?
This type of stock loss occurs when items are damaged out of date, or become unusable.
What is Spoilage?
This is the primary piece of legislation governing workplace health and safety in NSW.
What is the Work Health and Safety Act 2011 (WHS Act)?
The name of a service that allows customers to hold an item and pay for it with installments.
What is Lay-by?
This luxury brand's logo consists of two interlocking "C"s facing opposite directions.
What is Chanel
This involves understanding and sharing the feelings of a frustrated customer.
What is Empathy
These visible security measures, such as security cameras and mirrors, act as a deterrent to potential shoplifters.
What is Overt?
This type of hazard in a retail workplace might include things like heavy lifting, repetitive movements, or slippery floors.
What is Manual Handling?
"I love this item but I don't get paid until the end of the week" is an example of what objection?
What is Time Objection?
Rihanna launched this inclusive lingerie brand known for its diverse sizing and bold designs.
What is Savage x Fenty
"Will you be paying by cash or card today?" is an example of what closing technique
What is a Stocktake?
This should be readily available to treat minor injuries in the workplace
What is a first aid kit?
This is the final price of an $80 dress after a 15% discount.
What is $68.00?
Online retailer is known for its incredibly low prices and vast selection of trendy clothing, but has faced criticism for its environmental impact and labor practices.
What is Shein?
These non-verbal cues, such as a smile or a nod, can indicate a customer's interest and engagement.
What is Body Language
This type of theft occurs when a customer/employee have an opportunity to steal.
What is opportunistic theft?
Using a fire extinguisher to put out a small bin fire is an example of what hierarchy of control measurement?
What is elimination?
This is the final price of three items at $45.00 with a promotion, but two get third item 50% off.
What is $112.50