Job Duties
General Information
Resume
Customer Support & Store Maintenance
Safety
100

List 3 locations you could work at as a Retail / Stocking Associate.

Examples: Target, ShopRite, WalMart, Kohls, Home Depot, Lowes, Best Buy

100

TRUE or FALSE

You rang up a box of Cheerios for $3.99, but the customer tells you that it is supposed to be $1.99. It is okay to change the price to $1.99 without asking anyone. 

FALSE

100

What is the first thing that you put on your resume?

Your Name

100

You notice a customer with a confused look on their face, what do you do?

Approach the customer, greet them kindly, and ask if you can assist them

100

You come across a spill in one of your isles, what do you do?

a. drink it, because it's a spill of your favorite soda pop.

b. quickly get wet floor signs and leave the mess for someone else.

c. quickly get wet floor signs, place them down, then get a mop to clean the spill.

d. do nothing, you did not make the mess. 

c. quickly get wet floor signs, place them down, then get a mop to clean the spill.

200

What is the main job of Retail/Stock Associate?

a. Putting items out on the sales floor.

b. Take out garbage.

c. Clean bathrooms.

d. Frost cupcakes.

A. Putting items out on the sales floor.

200

Name 3 departments in a grocery store. 

Examples:

Dairy, Grocery, Produce, Meat, Deli, Bakery, Seafood, Frozen, HBC

200

What do you put in the EXPERIENCE section of your resume?

All of the work experience or training experience that you have. 

200

You find a carton of melted ice-cream in the bakery, what do you do?

a. eat the ice-cream.

b. lower the price of the ice-cream.

c. put the ice-cream back in the freezer section

d. throw it away

D. throw it away

200

You notice a customer taking items and placing them in their pockets, what do you do?

Contact a manager or supervisor about the customer stealing.

300

What duties do Retail/ Stock Associates perform?

a. organize products

b. crush boxes

c. cleaning

d. all of the above

D. all of the above

300

What is the job of a cashier:

A. To process Transactions

B. To provide good customer service

C. To apply coupons and discounts that the customer gives them.

D. All of the above

D. All of the above

300

What do you put in the EDUCATION section of the Resume? 

The High school, College, or VOCTEC that you've attended. 

300

Today is 10/02/2018, you find a carton of milk with an expiration date of 09/29/2018. What do you do?

a. put it back where you found it

b. put the milk on sale

c. safely throw away or dispose of the milk or give it to the receiver. 

d. dump the expired milk in the garbage

c. safely throw away or dispose of the milk

300

You're bagging someone's groceries, where should bread and eggs be placed in the bags?

On the top of the bag, in a separate bag, or with other light/crushable items. 

400

What is stocking?

Putting items to the shelf, shelf maintenance, and making sure the items are in the correct space. 

400

You're working at Target 25 hours a week, are you:

A. Full Time

B. Part Time

B. Part Time

400

List all pieces of information in the contact information section of a resume. (hint: 4 in total)

Name, Address, Email, Phone

400

Which of the following items have to be kept cold or frozen?

a. ground beef

b. apples

c. yogurt

d. graham crackers

A and C - Ground Beef and Yogurt 

400

YES or NO

Can raw and uncooked meats be placed in the same bag as deli meats?

NO

500

Isle 1 has cold, dairy products

Isle 2 has frozen foods and ice cream

Isle 3 has bread and baking goods


A customer asks where flour is located in your store, what isle would you direct the customer?

Aisle 3

500

You find eggs in the chip isle. Today is 10/02/2018 and the eggs have an expiration date of 11/25/2019. What do you do?

a. put the eggs back in their isle because they aren't expired. 

b. leave the eggs where you found them.

c. take the eggs home to egg your neighbors house.

d. safely dispose of the eggs.

d. safely dispose of the eggs.

500

What is a reference?

Someone that speaks highly of you and can vouch on your work skills. 

500

You work in maintenance and hear on the intercom, "Clean up on Aisle 4". What do you do?

Get the proper cleaning supplies and clean up the mess in Aisle 4. 
500

It is safe to bag cleaning products with food?


Never

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