Credit Union Terminology
True or False
Name That Product
Alphabet Soup (CU abbreviations)
Our Values & Statements
100

A person who owns a share in the credit union.

Who is a member 

100

Credit Cards pull funds directly from a checking account. 

What is False. 

100

An account used for direct deposit, debit card purchases, and paying bills. 

What is a checking account

100

SAR

What is Suspicious Activity Report

100

What are our Core Values?

What are Respect, Integrity, and Collaboration

200

This report is completed when a member conducts cash transactions totaling more than $10,000.01 in a single business day.  

What is a CTR (25 bonus points if you know what it stands for)

200

Both bank customers and credit union members own the financial institution itself. 

What is False, only credit union members own the financial institution itself. 

200
A member wants to know their balance without visiting a branch. How can they check it? (an additional 50 points for every extra alternative) 

What is online banking, mobile app, Comm Center, Shared branching by phone

200

NSF

What is Non-Sufficient Funds 

200

To provide high-quality financial services and education to help our members, communities, and employees reach their full potential. 

What is our Mission Statement 

300

This term describes a person designated to receive funds from an account upon the account owner's death. 

What is a Beneficiary

300

Non-members can make deposits into a member's account. 

What is True 

300

These products allow members to borrow up to a limit and pay it back over time. 

What are credit cards and lines of credit

300

ACH

What is Automated Clearing House

300

A community where everyone reaches their full potential. 

What is our Vision Statement

400

A type of account our members may have from another financial institution that members can see on their online banking or mobile app.  

What is an External Account

400
Team members can explain what a CTR is and why one is being completed to a member. 

What is True

400

This helps members prepare for life's "what ifs" by creating documents that protect their family, assets, and future wishes. 

What are Wills & Trusts Services

400

GAP

Guaranteed Asset Protection

400

You can trust our financial formula. We've got banking down to a science. 

What is our Promise Statement 

500

This law helps prevent money laundering and financial crimes. 

What is the Bank Secrecy Act 

500

All wire requests must include the purpose for the transfer, regardless of the amount being sent.  

What is False

500

This account typically offers higher dividends while still providing access to funds. 

What is a Money Market Account

500

CD

What is Certificate of Deposit
500

There is an order in which we should view things to help us put things together. Who comes first? the _____, the _______, and then __________. (fill in the blanks) 

What are the Member, the Team, and then Myself

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