Unit 1
Unit 2
Unit 3
Unit 4
Random
100

The selling of retail goods on the Internet.

What is E-Tailing/E-Commerce?
100

The method used for minimizing mistakes when returning change to customers.

What is the Counting-Up Method?
100

A set of questions asked to a group of people to determine how that group thinks, feels or acts.

What is a Survey?
100

A form the retailer sends to a vendor to officially place an order. 

What is a Purchase Order?
100

When someone improves on or makes a significant contribution to something that has already been created.

What is Innovation?
200

A small store with one to three locations, often owned by one individual.

What is an Indepedent Store?
200

This type of store refund allows you to only replace or offer an item of equal value. 

What is Exchange Only?
200

A short, catchy phrase that helps a consumer to remember a product being advertised. 

What is a Slogan?
200
The physical movement of products through the channel of distribution.
What is Transportation?
200

An informative tag, wrapper, or seal attached to the product or the product’s package.

What is a Label?
300

The goal of this business is to channel all of their income into programs and services aimed at meeting societies needs.

What is a Non-Profit Business?
300

This type of sales tax is Federal, which means all provinces must pay the same rate. 

(You must write the name of the sales tax out in full!) 

What is Goods and Services Tax?
300

The process of dividing a large market into smaller segments based on what they seek out of a purchase.

What is Behavioural Segmentation?
300
A form the retailer will use when an order has arrived and merchandise is listed as it comes into the business.
What is a Receiving Record?
300

90% of snap judgments made about products can be based on this alone. 

What is Colour?
400

A manufacturing process that is used today to help with the efficiency of producing products.

What is an Assembly Line?
400

Nova Scotia and Ontario are two examples of provinces who use this type of sales tax.

(You must write the name out in full)

What is Harmonized Sales Tax?
400

This is the center of all the marketing mix decisions. In other words, all 4 Ps of the marketing mix have this in mind.

What is the Target Market?
400
The vendor's bill requesting payment from the retailer for the shipped merchandise.
What is an Invoice?
400

It is believed customers are influenced to buy based on these five categories of needs. Once one need is satisfied, the customer will move on to the next. These needs are commonly referred to as _________________.

Bonus marks (200) if you can name all five categories.

What is Maslow's Hierarchy of Needs?


- Physiological Needs

- Safety Needs

- Love/Belonging Needs

- Esteem Needs

- Self-Actualization Needs

500

Unique items that consumers are willing to spend a lot of money, time and effort to buy.

What are Specialty Goods?
500

This approach is commonly used when handling customer complaints. Hint: you roll these when playing Monopoly. 

Bonus points (100) if you can name all parts of the abbreviation. 

What is the DICE approach?


Define the situation/problem.

Identify possible solutions.

Choose the best solution.

Evaluate the outcome.

500

The point at which your total sales equal your total costs.

What is the Break-Even Point?
500
The process of recording the selling price on each item before they go out in the store to be sold.
What is Marking?
500

The stage of the Economic Life Cycle when unemployment is low and wages are high.

What is Expansion?
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