Retention Matters
According to Walmart, retention means we want associates to do this.
What is Stay with us forever?
The main goal of onboarding is to help new hires feel ____, ____, and ____.
What is welcomed, supported, and prepared to succeed?
Associates who feel prepared through training are more likely to do this.
What is stay and grow with us?
Walmart’s corporate headquarters are located in this Arkansas city.
What is Bentonville?
___ CURES ALL!!
What is SALES?
Name one reason why focusing on retention is important.
What is higher productivity, better CX, engagement, or culture of belonging?
Organizations with strong onboarding improve new hire retention by this percentage.
What is 82%?
Ongoing training boosts these two things: ____ and ____.
What are confidence and job satisfaction?
Walmart’s mission is to be the best place to work and do this.
What is best place to shop.
Merchandising items that go together and tell a story.
What is This With That?
On average, it costs at least this much to onboard a new associate.
What is $3,500?
Name one of the “5 I’s” of onboarding
What is (Impression, Induction, Integration, Immersion, Independence)?
Name one type of ongoing training
What is on-the-job coaching, cross-training, safety & compliance, technology updates, leadership development?
This annual meeting in Fayetteville brings together associates from all over the world to celebrate Walmart’s culture.
What is the Walmart Shareholders’ Meeting?
Line 2 of the battle cry.
What is No bad days in the core of the business today or ever?
Retaining skilled associates drives this outcome, leading to better customer service.
What is performance?
26% of employees leave early because the job was different than what was ____.
What is described in the interview?
Continuous learning shows associates they are valued, which increases this key engagement driver.
What is retention (or loyalty/satisfaction)?
Before opening Walmart, Sam Walton owned a store called this, which inspired his retail vision.
What is Walton’s 5&10 (a Ben Franklin franchise in Bentonville)?
Never let your comp sales be unavailable in ____, ___, ___ or on topstock!
What is backrooms, coolers, freezers?
Stronger retention helps build not only stronger teams but also a stronger ____.
What is culture?
True or False — Ongoing training only benefits associates, not the store.
What is False? (It benefits both — associates and the store with higher performance and lower turnover)
Complete the phrase: “When we invest in our associates, we build ____ and ____.”
What are loyalty and lasting success?
Walmart’s growth beyond the U.S. began in this year, when the company opened its first international store in Mexico.
What is 1991?
This is Bruce's favorite collage football team.
Who are the The Florida Gators?