RETENTION
TRAINING
RECOGNITION
COMMUNICATION
GUIDED PRINCIPLES
100

BEING OPEN AND HONEST WITH YOUR TEAM 

WHAT IS TRANSPARENCY? 

100
ONLY ___ OF TRAINING TAKES PLACE OUTSIDE OF THE 4 WALLS OF THE STORE. 

WHAT IS 10%?

100

WE DO THESE TO TEST SPEED AND AS AN OPPORTUNITY TO CELEBRATE TEAM MEMBERS 

WHAT ARE LARGE PEPPERONI TIMES?

100

YOU CAN USE THIS TO KEEP YOUR MESSAGE FRESH 

WHAT IS THE PRAISE ALPHABET?

100

ONE BRAND, ONE SYSTEM, ONE ______

WHAT IS TEAM? 

200

THINGS THAT MOTIVATE YOU 

WHAT ARE TUGS? 

200

THIS STORE POSITION SHOULD AVOID BEING THE TRAINER ON THE EMPLOYEE'S FIRST TWO DAYS 

WHO IS THE GENERAL MANAGER? 

200

THIS IS THE SIXTH STEP TO GREAT ON THE JOB TRAINING

WHAT IS PROVIDING FEEDBACK AND RECOGNITION? 

200

THIS IS A MEETING YOU SHOULD HAVE TO HIGHLIGHT OPPORTUNITIES TO RETAIN A TEAM MEMBER

WHAT ARE SHOVES AND TUGS? 

200

PUTTING OUR _____ FIRST 

WHAT ARE PEOPLE? 

300

THINGS THAT DEMOTIVATE YOU 

WHAT ARE SHOVES? 

300

THIS IS THE FIRST STEP TO GREAT ON THE JOB TRAINING

WHAT IS ESTABLISHING A POSITIVE ATMOSPHERE?

300

THESE WEEKS ARE A GREAT OPPORTUNITY TO GO ABOVE AND BEYOND TO SHOW YOUR TEAM GRATITUDE

WHAT ARE BOOST WEEKS? 

300

WE TEND TO HAVE THIS WHEN WE USE EFFECTIVE COMMUNICATION

WHAT IS A SUCCESSFUL TEAM? 

300

DEMANDING ________

WHAT IS INTEGRITY? 

400

BESIDES MONEY, WHAT IS A MAIN REASON PEOPLE LEAVE A JOB? 

WHAT IS BAD MANAGEMENT? 

400

HIRE THE SMILE, TEACH THE ______

WHAT IS SKILL? 

400

A GREAT WAY TO TRAIN SOMEONE IS BY FINDING THEIR WIIFM, WHICH STANDS FOR WHAT?

WHAT'S IN IT FOR ME? 

400

YOUR RESPONSIBILITY AS A LEADER IS HOLDING YOURSELF TO A HIGHER _______

WHAT IS STANDARD

400

STRIVING TO MAKE EVERY ______ A LOYAL _______

WHAT IS A CUSTOMER? 

500

PEOPLE LOOK FOR THESE WHEN WORKING FOR A COMPANY 

WHAT ARE OPPORTUNITIES? 

500

IT IS CRITICAL TO MAKING SURE WE GIVE A GREAT FIRST INTRODUCTION DURING THESE FOR A NEW HIRE TO FEEL COMFORTABLE IN A NEW WORK ENVIRONMENT

WHAT ARE THE FIRST TWO DAYS? 

500

A GREAT WAY TO PUBLICLY CELEBRATE A TEAM MEMBER USING THIS FORM OF COMMUNICATION

WHAT ARE TEAM GROUP CHATS? (TEXT GROUPS, WHATSAPP, CREW ETC.

500

WE SHOULD DISCOVER THIS BEFORE TRAINING A NEW TEAM MEMBER

WHAT IS THEIR LEARNING STYLE?

500

DELIVERING WITH SMART _______ AND POSITIVE _______

WHAT IS HUSTLE AND ENERGY? 

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