MER
Numbers
Huddle
Responsibility
Misc.
100
Member Engagement Rating
What does MER stand for?
100
The amount of memberships sold within the past 30 days
What is 137?
100
2:00pm
What is Huddle start time?
100
All new members who decline an OBS
What is MSM to reach out?
100
Provide an entertaining, educational, friendly and inviting, functional and innovative experience of uncompromising quality that meets the health and fitness needs of the entire family.
What is the mission statement?
200
Rolling 30 Days
What is the memberships looked at for MER?
200
Current unconnected percentage
What is 53%?
200
What do they want to do? Why do they want to do it? Program of interest? Who did they Meet?
What are the 4 connectivity questions?
200
All new members with an unscheduled OBS or no show through day 15 of membership
Who do the Account Manager's own?
200
LifeSpa, purchases online
What is using LT bucks that don't impact MER?
300
PT, Sales, Club
What is how MER is broken down?
300
Current club ranking for MER
What is 49?
300
OBS complete, LTB redeemed, DH met
What is fully connected?
300
All new members with an unscheduled OBS or no show days 16-30 of membership All new members who have completed OBS to ensure full connection and BUCK$ sessions scheduled/redeemed
What is PT to own?
300
% goal of DH meets on a sales tour
What is 90
400
30%
What is our target rating? (that wins us a celebration)
400
Target percentage for fitness purchases
What is 15%?
400
Sent out by 11am daily
What is the Daily Huddle Prep Sheet?
400
All team members delivering LT BUCK$ services will receive their full commission rate.
What is one of the Lt Buck enhancements?
400
Know It, Move It, Nourish It
What is Core 3?
500
This is a result of meeting and doing discovery with both the primary and partner.
What is joiner connectivity data collection?
500
Number of group fitness classes we offer each week
What is 82?
500
Quality On-Boarding Session scheduled
What is 80%?
500
Attend Daily, Set Expectations, Celebrate successes, Hold Team Accountable
What is GM to own?
500
February 2/11-2/13
What is 60 day weigh in weekend?
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