KYP (Know Your Participant)
Positioning Retirement Participant Engagement
Play by the rules (engagement policy)
Key Terms
100

This participant is currently employed and contributing. 

What is an Active Participant?

100

___% of participants identified "saving for retirement" as the area where they would like the most help from their employers.

53%

100

This engagement model selection requires enrollment in the newsletter, one annual seminar, and 15% advisor channel eligible participants engaged.

What is Option A?

100

This service provider tracks participant balances, processes contributions, and provides online access to accounts.

What is Record Keeper?

200

This participant is eligible but not contributing to the plan.

What is an inactive participant?

200

___% of participants want their employers' help with getting the most value from their workplace benefits.

45%

200

To select engagement Model B, at least this percentage of participants must have contact information.

What is 50%?

200

The employer that establishes and is legally responsible for the retirement plan.

What is plan sponsor?

300

This participant has left the employer but still has a balance - often creating rollover opportunities.

What is a terminated participant?

300

__% of participants want the ability to speak with a subject matter expert when making decisions.

49%

300

The engagement standards apply to advisors with at least this much prior year DC-revenue. 

What is $80,000?

300

The federal law governs retirement plans and protects participants?

What is ERISA? 

400

These mandatory withdrawals begin at age 73 as of 2025.

What are Required Minimum Distributions (RMDs)?

400

This Morgan Stanley at Work platform gives plan participants access to retirement education content. 

What is the Morgan Stanley at Work Learning Center?

400

If advisors fail to meet engagement requirements, their payout drops to this percentage (on their grid rate).

What is 35%?

400

This product type is common for plans over $10 million where the advisors acts as a fiduciary consultant.

What is DC Consulting?

500

Participant with >$500k in total wealth estimates (IXI Data).

Hint: Part of Option A (Engaging 15% of...)

What is Advisor Channel Eligible?

500

This monthly Morgan Stanley at Work initiative gives participants access to live educational sessions hosted by home office.

What is Webinar Wednesday (which is now Education Thursdays)?

500

These three plan types are excluded from engagement standards.

What are Taft-Hartley plans, government entity plans, and NQDC plans? 

500

This fiduciary can provide investment advice, but the plan sponsor retains final decision-making authority.

What is a 3(21) fiduciary?

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