Demographics
What is "NEVER" allowed in the address field on the demographic form?
What is "Punctuation or Special Characters"
If the patient and their Emergency Contact live at the same address, what button can you click on to quickly copy demographic information?
What is the "Pull Info Button"
When is it important to create a "Hospital Account Note?"
What is - when registration information is missing, you instructed the patient to do something or you gave the patient any of our forms.
What types of documents can be used as Photo ID?
What is "Drivers License, Passport, College ID, or any ID containing a photo"
If the patient has no co-pay what amount would need to be entered in the Co-pay Due Field?
What is 0.00
How do you mark a phone number as "Primary" on the Patient Demographic Form?
What is "Double Click" on the phone number
What activity would you use if a physician is not listed on our Epic Provider list?
What is "Provider On The Fly" activity
When you click on "Verify Guarantor" what main function is taking place?
What is "Address Verification"
Note: at the same time the system is verifying that all Guarantor Demographics are accurate and complete
This document is signed by the patient once, for all facilities, unless it is revised?
What is "Notice of Privacy Practice"
This field must be completed with "Yes" if the patient's visit is due to any type of injury?
What is the "Accident Related" field
What option could you use in a field with a yellow yield sign if the information cannot be obtained from the patient or the patient refused to supply.
What is "Unknown or None"
If the patient does not have or does not wish to supply an Emergency Contact, how would you complete the Emergency Contact Name Field and the Phone Number Field?
What is "Contact,No / Phone Number All Zeros"
What is the name the Hyperspace Component that "Navigates" you through all required forms in a particular workflow?
What is the "Forms Navigator"
When scanning an insurance card, what must we do to ensure all information is captured for accurate registration and billing purposes?
What is scan the front and back of the insurance card
If the patient is coming to St. Luke's from a Nursing Home the "Point of Origin" field would be populated with "Transferred From Nursing Home," what information would then need to be populated in the "Source Location" field?
What is the "Name of the Nursing Home"
What icon would you click on to update or Edit a patient's name, if necessary?
What is the "Squiggly N" in the name field on the Demographic Form
If the patient's Employer is not listed on the Epic Employer list, how can you free text the name of the employer?
What is Type "Other" and free text the name of the employer and the phone number, if available
This is a type of account note that is required when the patient states they have no PCP or the PCP information is very limited?
What is a "Smart Text Note"
If the image for a scanned Photo ID or Insurance Card is not clear, what is the proper procedure?
What is "Delete and Re-scan" the document
If the patient would like privacy and does not wish to be listed on the hospital census, mark this field as "Yes"
What is the "Private Encounter" field
When would you populate the "Origin Code" field with the Township or Boro the in which the patient resides?
What is "when the patient is having services in New Jersey"
What is the name of the field on the "Patient Employer" form that allows the registration staff to indicate that the patient has served in the military?
What is the "Veterans Status" field
Before you can add a new patient to the MPI, the system will require you to do this first?
What is "Search the MPI"
The Outpatient General Consent Form is signed once a year, how often is the General Consent Form signed ?
(Hint: this form is used in the Emergency Department)
What is upon every visit to the ED
This will display any errors or warnings that must be reviewed or corrected before exiting the registration?
What is the "Checklist"