General
Front End
Medicare
Billing
Denials
Clinic Visits
100

All administrative and clinical functions that contribute to the capture, management and collection of patient service activities is called what?

Revenue Cycle

100

The first step in allowing the insurance company to denote their intentions of coverage and payment is called what?

Prior authorization or pre-certification or pre-determination [any are acceptable]

100

What documents are developed by MACs to provide guidelines on medical necessity, documentation, coding and billing for specific services?

Local Coverage Determination (LCD) and Local Coverage Articles (LCA)

100

What does the acronym CDM stand for?

Chargemaster or charge description master - a list of all CPT/HCSP codes used in the Department for billing purposes. 

100

How often should patient's demographic and insurance information be confirmed?

Every visit.

100

The code billed by the hospital for a traditional Medicare patient for a clinic visit evaluation and management service is ________.

G0463

200

The acronym "NCD" stands for what?

National Coverage Determination - utilized if there is a nationwide determination of whether Medicare will pay for item or service.

200

What is the process when the front office coordinator enters the patient's insurance and demographic information before the patient's visit? 

Pre-registration

200

An inpatient amount that a Medicare patient is responible for.

What is a Deductible

200

CPT and HCPCS codes describe?

What was done - the service, procedure or supply provided to the patient.

200

If ______________ is not obtained prior to providing services, the services may be denied.

Prior authorization/precertification/predetermination and/or referral.

200

My patient is coming to the for the first time.  He was seen in the hospital emergency room last year.  Will I bill his clinic visit as new or established?

Established

300

The front office coordinator collects a $25 co-pay.  This is called a(n):

Up-front collection of patient responsibility

300

What document must be provided to a patient who is self-pay?

Good faith estimate

300

Another name for Medicare Part C.

What is Medicare Advantage?


300

What process confirms accurate charge capture in the hospital system?

Daily reconciliation

300

If a claim cannot be filed because the practice professional did not complete documentation, the claim could be denied for what cause?

Timely filing.

300

I am billing for both a procedure and a clinic visit on the same day.  What modifier will be attached to the clinic visit evaluation and management code?

Modifier 25

400

What document is used for direction of processes?

Trainual

400

When scheduling patients, it's important for what to occur before services are provided?

Check insurance eligibility and benefits and obtain prior authorization if required.

400

For OPPS hospitals, Medicare reimburses 80% of _____.

APC

400

Which type of code tells a payor why a service or procedure was performed?

ICD-10 code

400

What should be reviewed for non-Medicare payors to ensure medical necessity is met for wound care services and determine if authorization is required?

Payor policy

(also acceptable:  medical policy, clinical policy)

400

The tool used to establish the clinic visit evaluation and management level for hospital billing is called the what?

CLOC or Clinic Level of Care or Points Tabulation Tool

500

What is EDI

Electronic Data Interchange-Computer to computer communication protocol used to route HIPPA compliant files.

500

HMOs and PPOs may require a ___________ from a patient's primary care physician before a patient can be seen. 

Referral

500
What document should be completed to determine if Medicare is the primary or secondary payor?

Medicare Secondary Payor Questionnaire (MSPQ)

500

Name the two types of bills forms used to bill a payer.

Facility (technical) claim from the hospital and professional claim from the physician. (UB & 1500)

500

If the ICD-10 code(s) on the claim does not support the CPT code(s), the claim may be denied for lack of _____________ _______________.

Medical necessity.

500

In order to bill both a clinic visit evaluation and management service and a procedure on the same day, the service must be _____________ and ________________ _______________.

Significant, separately identifiable.

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