Underpayments/Denials
What is the dollar threshold of the underpayment that populates the Work Queue
$100
What are the 2 different accounts that Charge Audit consistently Audits
Beacon (oncology) and Observation
Who is the most maddening payer to provider enroll
Anthem
What was the most resource intensive go live for CDM to support that spanned all campuses of FA
Beacon Lab go live
What is the name of the new Payroll system
Franciscan My Time
What is the name of the spreadsheet that we populate with Anthem when we have issues with Accounts
Prime Spreadsheet
What should fire when a patient doesn't have a covered diagnosis for Medicare services
ABN
Approximately how many active providers does Credentialing currently handle
1500
What is the name of the form that end users to fill out to get a new procedure built in Epic
PCR - Procedure Code Request
What month does open enrollment Happen
November
What was an issue we had with Shoulder Surgery with Anthem
They were paying on the Nerve Block instead of Surgery
What is the name of the governmental agency that reviews accts for compliance
RAC
What is the name of the new Medicare payer that FA will start accepting January 1, 2025
Devoted Health
What upgrade at CP nearly broke Stefanie and the CDM team
CP Cath Lab standardization
What team transitioned to HIM in November
CDI
What patient class is downgrading patients from a level 5 to a level 4
ED Patients
Revenue Guardian
What is the current time frame from reciept of completed onboarding packet to enrollment on the credentialing side
7 days - down from 11
What is the software we use to maintain our CDM
Craneware
What is the name of the platform that FA uses for employee recognition
VIP
What kind of Procedure was the issue at CP that we overturned accounts for OP Surgery
MILD Accounts
What region is currently asking us to start packets without contracts signed
Western
What does OR have to do before charges drop
Close the log
What consulting company is coming in to help Franciscan with it's current operations and financial plan
Huron