Definitions
The rate at which reservations are made for a particular date compared to last year.
What is Pace?
Departure Date - Arrival Date
What is LOS (Length of Stay)?
Fairfield Inn and Suites
Marriott
CTA
What is Closed to Arrival?
This report is a bench marking tool that compares your hotel's performance against a set of similar hotels.
What is a STR Report?
Groupings of similar hotels that potential customers are comparing you against when choosing where to book.
What is a Comp Set?
Total occupied rooms divided by total rooms available.
What is Occupancy?
Homewood Suites
Hilton
LNR
This platform provides numerous financial reports to assist with budgeting and forecasting for every hotel in the company.
What is A3?
Report that gives snapshot view of where the hotel stands at the point of report generation. Shows “On the Books” information, PACE etc. Ex. PSA, PDSA, GRAM, SSR, etc.
What is a Daily Detail?
Total Rooms Revenue divided by Total Rooms Sold
Average Daily Rate (ADR)
Country Inn
Carlson/Radisson
MLOS
What is Minimum Length of Stay?
This platform provides e-commerce and revenue generating solutions to hotels worldwide.
What is TravelClick?
Refers to how much of the business in the hotel is staying more extended lengths of stay.
What is Extended Stay Occupancy?
Total room revenue divided by the total number of rooms available.
Comfort Suites
Choice
RGI
What is Revenue Generating Index?
This platform is utilized to share information, reports, resources, and training for all departments within the company.
What is Aimlink?
a subset of a customer group that can be readily identified by one or more common but individual customer characteristics (income, gender, or purpose of travel)
What is a Market Segment?
Your RevPAR divided by your Comp Set's RevPAR.
What is RGI (Revenue Generating Index)?
Holiday Inn Express
IHG (InterContinental Hotels Group)
OTA
What is an Online Travel Agency?
This platform is a rate shopping tool.
What is OTA insights?