SSC Facts
The conference room in the HR Hallway.
What is The Haven?
The amount a patient is responsible for at the beginning of the year
What is the Deductible?
The tenth revision to the International Classification of Diseases
What is ICD-10?
The main function of this system is scheduling
What is Cerner?
The part of the revenue cycle that is not done here
What is The Middle Cycle?
This is the website we use to clock in and out
What is Kronos?
This is how the primary insurance for a child is determined
What is The Birthday Rule?
A 1 to 4 digit code used for CHS facilities
What is COID?
This system receives and houses physician's orders
What is Order Facilitator?
The hospital department responsible for coding
What is HIM?
This is the name of the training room for Week 1 Orientation
What is the Academy?
The process a payer uses to review a claim to either pay or deny. Also known as the time period they have
What is adjudication?
The approval from an insurance company for a patient to receive a service or procedure
What is Authorization?
The scheduling system for Tennova facilities
What is Cerner?
This team's main goal is account's resolution
What is Customer Service?
The person who is the Director of HR and Training.
Who is John Walker?
This is when a payer determines that care or supplies are needed to treat an illness or condition
What is Medical Necessity?
The main reason why a patient is being seen
What is Chief Complaint?
The menu number you select in Pulse to update a patient's demographics
What is Menu 10?
These are part of what section on the revenue cycle, Charge Capture, Case Management, and HIM
What is The Middle Cycle?
The conference room in The Expansion
What is The Harmony
This is the amount that a patient and insurance company pay based on the contractual discount
What is Conrate?
The form used for Hospital Billing
What is a UB-04?
This system is used for CHS-14 facilities to update a patient's demographic information
What is PULSE?
This includes all administrative and clinical functions that lead to the capture, management and collection of patient revenue
What is the Revenue Cycle