Define anxiety
Feeling nervous, uptight, uneasy, or apphrehensive
Define coping skill
A coping skill is a way to deal with and manage our emotions.
What are the types of communication skills
verbal & nonverbal
Define aggressive communication
Standing up for yourself in a way that is inappropriate and may violate the rights of others.
Asserting yourself means standing up for yourself while simultaneously respecting the rights of others. True or False?
True
Define anger
A strong feeling of displeasure with someone or something combined with an urge to fight back
List 4 negative coping skills
•Biting your nails
• Over/under eating
• Over/under sleeping
• Self-mutilation
• Abusing drugs/alcohol
• Blaming others
• Criticizing yourself
• Avoiding friends/family
• Yelling at someone
• Excessive crying
Define communication
A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior.
People who continue to result to physical violence as a response to anger will have more trouble with?
holding jobs, maintaining stable relationships, staying out of the legal system, etc.
A friend ask to borrow money from you. You don't want to give them your money. After them asking several times, you shrug your shoulders and say, "I guess you can have it." What communication style is being used?
Passive communication
List 5 common situations that cause anxiety
New or unfamiliar situations
Examinations
Performances
Competitions
Meeting new people
List 6 positive coping skills
•Reading a book
• Deep Breathing
• Listening to music
• Counseling
• Talking to a close friend
• Going for a run
• Playing your favorite sport
• Mediation
• Positive Thinking
• Playing with a pet
• Being assertive
What are the two roles of communication
speaker and listener
Name the three types of communication styles
Passive, assertive, & agressive
Define assertive communication
Expressing yourself effectively and stand up for your point of view, while also respecting the rights and beliefs of others.
List 5 physical symptoms of anger and anxiety
grinding teeth, clenched jaw, increased heart rate, sweating, twitching, stomach upset, trembling hands, breathlessness, dizziness
What are 3 relaxation techniques
mental rehearsal, positive thinking, & deep breathing
List 3 examples of nonverbal communication
body language, hand gestures, facial expressions
What are 3 communication blocks?
Commanding, sarcasm, advising, placating, focusing on mistakes, psychologizing, interrogating etc.
Name 5 verbal and nonverbal assertive skills
1. Loudness of voice.
2. Eye contact.
3. Facial Expressions.
4. Body Position.
5. Distance.
Explain why anger is a normal emotion
Anger is neither good nor bad. It's a natural reaction to being threatened or under attack
“I’m really worried about the math test. I know I’m going to screw things up. I’ll probably make a fool of myself and everything will think I’m a jerk.”
Reframe this negative thinking to a positive thought
“I’m a little worried about the math test, but I’m sure everything will be okay. I usually do well, so I’ll probably do well this time, also. And even if things don’t turn out as well as I’d like, it won’t be the end of the world.
Explain how you can communication effectively?
Send a message clearly an accurately to someone else. Be specific when are you telling someone something. Hear and correctly understand a message someone is sending us. Send the same message verbally and non-verbally.
Define passive communication
Accepting things without objection or resistance, not responding or reacting to something you feel strongly about.
Name 3 general types of situations where one could be assertive
refusing unreasonable requests, making requests, express your feelings