This is the ID number that is needed to use this system
U number
This system is the source of truth for what information
Authorizations
What is the username to log on
7844-cn number
This system is the source of truth for what information
Provider
This system is used to find breaks and lunches for the day
NICE
This button is used to clear a screen or being typing
F4
What type of authorizations are housed here
Inpatient and Outpatient
This system houses what information
Paper rejection letters and EOP's
What is the easiest way to search for a provider
NPI number
This program covers the unborn child only
599 CHIP
This screen is used to find the primary care physician
IQ0800
What are the 2 best ways to search for an authorization
Member Search or Authorization Search
FileNet houses what information
Paper claim images and correspondence
What are the 2 main tabs used
Practitioners and Networks
What do you use to verify if a procedure requires a prior authorization
Pre-Auth Check
This button goes back to the previous screen
F8
What department processes Authorizations?
Where are the rejection letter details found in Emdeon
Copy Number
What do we look for to find specialty
Hat Code
Who are the 2 supervisors of the call center
Nichole Small and Susan Caldwell
This screen allows you to find the alternate coverage
LR0230
Does Nebraska Total Care do retro authorizations
No
There are 2 categories to use when using Emdeon. What is the category for EOP's
7844_028
If a doctor has a closed panel what does this mean
They are not accepting new patients
Who is the SVP of Operations
Adam Peters