Amisys
TruCare
Emdeon/FileNet
Portico
Misc.
100

This is the ID number that is needed to use this system

U number

100

This system is the source of truth for what information

Authorizations

100

What is the username to log on

7844-cn number

100

This system is the source of truth for what information

Provider

100

This system is used to find breaks and lunches for the day

NICE

200

This button is used to clear a screen or being typing

F4

200

What type of authorizations are housed here

Inpatient and Outpatient

200

This system houses what information

Paper rejection letters and EOP's

200

What is the easiest way to search for a provider

NPI number

200

This program covers the unborn child only

599 CHIP

300

This screen is used to find the primary care physician

IQ0800

300

What are the 2 best ways to search for an authorization

Member Search or Authorization Search

300

FileNet houses what information

Paper claim images and correspondence

300

What are the 2 main tabs used

Practitioners and Networks

300

What do you use to verify if a procedure requires a prior authorization

Pre-Auth Check

400

This button goes back to the previous screen

F8

400

What department processes Authorizations?

Medical Management
400

Where are the rejection letter details found in Emdeon

Copy Number

400

What do we look for to find specialty

Hat Code

400

Who are the 2 supervisors of the call center

Nichole Small and Susan Caldwell

500

This screen allows you to find the alternate coverage

LR0230

500

Does Nebraska Total Care do retro authorizations

No 

500

There are 2 categories to use when using Emdeon. What is the category for EOP's

7844_028

500

If a doctor has a closed panel what does this mean

They are not accepting new patients

500

Who is the SVP of Operations

Adam Peters

M
e
n
u