S4X
How many S4X Behaviors are there?
8
What does the "clock" mean in CSG?
Order History
What is the newest model of modem for Internet?
XB6
Whats the most watched TV show on E!?
Keeping Up With The Kardashians
What is the most popular food in the world?
Rice
What behavior exemplifies being accountable and not placing blame on others?
Own It
What would you click on to find the customers equipment?
"Computer Tower"
What is the lowest tier package that includes the channel MTV2?
Xfinity TV Preferred
What year was the original Xbox created?
2001
What is the most popular food sold at the MN State Fair?
Caramel Apples
What 3 behaviors are in the Solve portion of a customer conversation?
Own It
Discover Needs
Make It Effortless
What product is "rntxionlyeq" associated with?
HSD (according to Kim)
Which 2 voice packages include at least some international calling capabilities?
Unlimited and Unlimited Select
What has been the #1 billboard EDM song for the past 8 weeks?
Happier by Marshmello & Bastille
What is the national dish of Spain?
Paella Valenciana
Which S4X behavior includes collaborating with the customer?
Set Clear Expectations
What ledger color indicates a credit?
B to the L to the U to the E!!
What does the warranty cover for Xfinity Home?
Covers tech fee and replacement of equipment if it malfunctions.
What team won the very first SuperBowl?
The TRASH Packers!
On what date did the first McDonalds open?
April 15th, 1955
Name all of the S4X behaviors in their typical call flow order.
Warm and Friendly
Own It
Show Appreciation
Make it Effortless
Listen Actively & Respond Appropriately
Discover Needs
Be an Xfinity Ambassador
Set Clear Expectations
If my installation date is on the 16th, when would my cycle and due date be?
6th for cycle day and 30th for due date.
If you have insurance through Xfinity Mobile, what is the deductible for a lost or stolen for Apple and Samsung?
$180 (not that anyone wants to steal an Android)
In DragonBall Z, who is the first character to go Super Saiyan 2?
Gohan
in which year was the hamburger invented?
1900