Helping
The model used to teach the helping framework
The Human Relations Model
Where do values show up
EVERYWHERE
The process of interpreting information that we bring in. . .
perceiving
Four characteristics of effective helpers are
What are understanding, warm, friendly, responsible, professional, empathic, stimulating, and imaginative. (And anything else Rachael agrees to.)
What happens if we work somewhere that does not agree with our own values
internal conflict, unhappiness, possibly external conflict
This must be missing in order to accurately perceive
Judgement
The goal of this class is . . .
To leave this course ready to professionally help people.
Explain the statement "helping is for better or worse"
+, -, or =
Helping someone without the right skills can do damage.
What two types of behavior do we perceive?
verbal & nonverbal
Three characteristics of ineffective helpers are . . .
They are aloof, egocentric, restricted, evasive/misleading, unplanned, dull, and routine.
What does it mean to expose your values vs. imposing your values?
expose = to share
impose = to expect someone else to take on
The four types of requests are . . .
requests for action
requests for information
requests for understanding/involvement
request for inappropriate interaction
What sage of the Human Relations Model are we working on right now?
The engagement stage/pre-stage one skills
How do we share values/feelings?
(I said this was one of the top 5 things I hope you remember from this class.)
I statements
I + your feelings/needs/values to share.
At no time does this involve blame, judgement, or statements about the other person.
Name two parts of nonverbal communication
body language
physical energy
facial expressions
autonomic responses
use of space