Communication/ Team player
What is Active Listening?
Active listening is is the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully.
What is a can do attitude?
A can do attitude is an attitude that is necessary in the work place and shows that you are willing to try new tasks, step up on the job with a confident and positive attitude.
What is the first step of problem solving?
What is you need to identify the problem?
True or False: Doing a puzzle while a zoom meeting is professional?
False. We want to be engaged in the material
How is our body language used in communicating?
Body language is part of our nonverbal way of communicating and can show if we are engaged or not in a conversation.
What does professionalism mean to you?
Professionalism means working hard, being prepared for work, being in uniform and doing the best job possible at all times.
What is the Second step in Problem solving?
True or False: It is okay to yell at a coworker if we are upset with them.
False. It is never okay to yell at a coworker or anyone at work.
Why is important to be enthusiastic and positive while communicating?
It is important to remain positive and enthusiastic while communicating at work because it can help create better relationships and create a better work environment.
What are three things you can do if stressed?
Deep Breathes, Drink water, take a walk
What is the last step in problem solving?
Think about the results
What would you wear to work to look professional?
Collared shirt or company shirt. Stick to the dress code. Don't want to look like we just rolled out of bed.
How we do we show others that we are active listening?
We can show we are active listening by reflective listening, paraphrasing, good eye contact and being engaged in the conversation.
How can you show a can do attitude at work?
You can be open to accepting new tasks at work with enthusiasm, trying to go above and beyond was expected from you.
What happens if we don't get the desired result in our problem solving?
We can try another idea to solve the problem. Talk it over with a supervisor or job coach.
How can you show someone you are listening over zoom?
Camera on, sitting up, looking at camera.
How would you describe the perfect coworker or supervisor:
Someone that is kind, helpful and willing to help. Positive.
Job coaches, supervisors, customers, and coworkers.
Scenario: You are working at a restaurant bussing tables. Your hands are full of dishes from a table you just cleared. A table nearby calls for your attention but the dishes in your arms are getting really heavy.
What do you do?
Tell the table you will be right back, ask for help
How can you be a team player?
Help others when need help.