Transaction Codes
This is the code used when you receive cash
What is CR?
This is when a member needs to sign a receipt
What is when a balance is decreased or money has been added to a Line of Credit, and when a check is placed on hold?
This is the program used to process checks
What is ITC?
This is the most common type of vault transaction performed daily
What is a teller exchange?
These objects are called monetary instruments
What are official checks, money orders, and visa prepaid cards?
This is the code used when a member wants to withdraw money out of a share
What is SW?
This is the difference between a check and an on us draft
What is an on us draft is drawn off of TFCU while a check is drawn from another institution?
ITC must say one of these two things in order for checks to be batched properly
What is Ready for Distribution or Archive Window?
True or False
When performing a vault transaction you must be in a member account
What is false?
If a monetary instrument is purchased with cash between the amounts of $3000 and $10000 this form must be filled out
What is a monetary instrument log?
These are the codes you would use if a member gave you cash to deposit to a share
What is CR SD?
Name two types of ids TFCU can accept
What is
drivers license
state id
military id
government id
tribal id
passport
This is the regulation that controls how long a check could be placed on hold
What is Reg. CC?
When processing a vault transaction, this ticket color follows the money
What is the blue ticket?
This type of monetary instrument has a maximum amount of $3000
What is a money order?
This is the code used if you are going to cash a check
What is KC?
This is the repgen used to print out all of a member's account balances
What is member inquiry?
If a member hands you multiple checks you should not do this in Symitar or it will place you in manual mode
What is use two KR codes?
When processing a vault transaction it is important to do this when finding the GL account to prevent the credit union from being out of balance
What is type in the codes rather than use the drop down menu?
This type of monetary instrument has a fee of $3 per item
What is an official check?
This is the code used for all vault transactions
What is GL?
Name one TFCU Service Promise
What is
1. I promise to greet you as a trusted friend
2. I promise to help you as quickly as possible
3. I promise to give you my undivided attention
4. I promise to listen and offer solutions
5. I promise to thank you for choosing TFCU
This is the length of a typical check hold
What is 3-5 days?
Verifying or balancing the vault requires this many people
What is 2 people?
These two types of members receives money orders and official checks for free
What is Heritage and Military Rewards members?