Past participle verbs
Past participle of DREAM
Dreamt
Past simple of FIGHT
Fought
A color with the /iː/ vowel sound
Green
What is the name of the account where you can track packages?
FedEx
What is the name of the statement that you give at the beginning of the call?
Greeting
Past participle of FREEZE
Past Simple of UNDERSTAND
Understood
A preposition with the /ə/ vowel sound
Above
What is the name of the account where you can find cosmetics?
Avon
What is the name of the statement that you give at the end of the call?
Closing
Past participle of THROW
Thrown
Past simple of AWAKE
Awoke
A color that has the /æ/ Vowel sound
Black
What is the name of the account that offers home warranty?
First American
What is the name of the statement that you offer at the end of the call?
Survey
Past participle of RIDE
Ridden
Past simple of catch
Caught
Part of the body that has the /aɪ/ vowel sound
Eye
What is the name of the account handles Health information?
Noom
What is the question to offering extra help?
Is there anything else I can do for you? / Is there anything else I can assist you with?
Past participle of HANG
Hung
Past simple of BUILD
Built
Part of the body that has the /aʊ/ vowel sound
Mouth
What is the name of the account that works only in Texas?
TXU
What is the first statement that you give if a customer calls to complaint about an issue?
Apology statement