WIMS
IB
ITRs
SWA
OB
100

What does CPT stand for?

Critical Pull Time

100

What is the Service Level (SL) for Inbound loads?

120 min

100

What is the Service Level (SL) for ITR loads?

90 min

100

What is the Service Level Agreement (SL) for SWAMFNPickup loads?

4 hours

100

What is the Service Level (SL) for Outbound loads?

90 min

200

What does SCS stand for?

Spot Capacity Sourcing

200

What is the maximum WIM premium allowed for Inbound Vendor loads?

It is based on the current quarterly guardrails

200

How do you identify an ITR load in the Lane sequence?

It will have a VRID_ITR followed by the destination location

200

What does SWA stand for?

Ship With Amazon

200

What information must be included when posting an OB load to slack?

Lane, Link to WIM, Carrier's ETA, Rate (ICpM), SCAC, and Tag Owner

300

What is the weekly goal for SCS in terms of SL promise?

95%

300

What information is needed to reschedule an Inbound load?

The Amazon Reference Number (ARN) is needed, which can be found in FMC under the "hamburger" icon in the shipper account column

300

What is the first step in sourcing an ITR load?

Ensure the load is needed by checking FMC with the original VRID that is attached to the lane sequence

300

What are the SWA identifying shipper accounts?

OutboundSWAMFN, SWAMFNPickup, and SWA_IB_Transfer

300

How many miles are solo PO drivers limited to?

500

400

What certification is required for carriers going to or from the rail yards?

UIIA Membership as well as certifications in the rail yard they are going to.
BNSF Railway
Union Pacific Railroad
CSX Corporation
Norfolk Southern Railway


400

What are the primary Shipper Account identifiers for Inbound Vendor loads?

AmazonInboundFba, AmazonInboundImports, AmazonInboundVendor, and ATSLTLNationalInbound

400

What should you do if the load is showing as "in motion" in AAP?

Reject the WIM as the load is still moving

400

Where can you find up-to-date site hours of operation?

S360

400

How should you handle OB loads during peak seasons?

Follow current quarterly guardrails but be prepared for higher volume and potentially higher rate

500

What SCAC verification checks need to be completed before posting carrier option to Slack?

Accounts: Load board: Enabled
RPS Scorecard: C+ or higher

500

What reason code should be used when rescheduling an Inbound load in the "Cargo Not Picked Up" report?

Amazon_RLB Coverage

500

What additional checks are needed if the trailer is in a tow yard?

Check the tow yard hours and verify all tow yard fees are paid for trailer release

500

What are the rate guidelines for SWA loads?

Follow current quarter pricing guardrails; if rate exceeds quarter guardrails, escalate to manager for approval

500

When should you follow BIAS-FOR-ACTION for OB loads?

When SL is in jeopardy and decisions need to be made based on the contents of the tour

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