Exposures/Reserves
The insured rear ended claimant. Both parties will need a rental while their vehicle is being repaired. The insured carries: Coll, RR, PD, BI. What exposures and reserves would we open?
Rental Exposure: Rental Reimbursement Reserve
Property Damage Exposure: Property Damage & Loss of Use Reserve
What tab in ATLAS will you go to when you are ready to schedule an IP with an inspection?
AD Summary Tab
The insured was found to be 45% responsible, and claimant 55%. In a contributory state, how much can the claimant recover?
0%
What is a Reservation of Rights?
Letter notifying interested parties that we are investigating coverage.
What are the required components of an Incident Explanation?
Set the stage, the beginning, the impact, the ending
A tree fell on the insureds vehicle causing damage to the hood. The insured will need a rental while their vehicle is being repaired. What exposures do we need to have open?
Comprehensive and Rental
What inspection types are considered Virtual Assignments?
ARX, EPE, VIC
The insured was found to be 70% responsible, and the claimant 30%. In a Pure Comparative state, how much can the claimant recover?
70%
What are physical damage coverages?
Comprehensive and collision
What are the 4 elements of legal liability?
Duty, Breach of Duty, Causation, Damages
The claimant reported the loss to GEICO and advised the insured rear ended them. They will need a rental while their vehicle is being repaired. What exposures and reserves should we open?
Property Damage Exposure: Property Damage & Loss of Use Reserve
The claimant’s Honda Odyssey was rear-ended by the insured. Liability is set at 100% on the insured and there are no coverage concerns on the claim. The claimant’s van is still drivable. What inspection type would the claimant be best matched with?
Drivable ARX
The liability for the insured is 40%, and 60% on the claimant for a backing loss. In a Less Than Modified state, how much can the claimant recover?
0%
Does rental reimbursement coverage have a deductible?
No
True or False: The term damages, refers to both damages to property as well and injuries.
The insured ran a stop sign and hit the claimant vehicle. Both vehicles are damaged but neither party will need a rental. What exposures and reserves should we have open?
Collision Exposure: Collision Reserve
Property Damage Exposure: Property Damage
You offered the Non-drivable ARX to insured, but he is concerned that his factory warranty requires him to use the dealership for repairs. How should you respond?
GEICO is committed to a quality repair, and back up our commitment by giving you a written lifetime guarantee for your repairs for as long as you own your vehicle
The insured suffers from a seizure while driving and causes an accident. If the insured never suffered from a seizure before, what defense to liability can we raise?
Sudden Emergency
What can we use to confirm the date of loss?
Police Report, Tow Bill, Independent Witness/Clmt, Telematics
Which customer communication type typically likes connecting statements and loves empathy?
Relationship
The insured slid on ice and hit a tree. She needs a rental while her vehicle is being repaired. What exposures should we have open?
Collision and Rental
The insured calls you and says they cannot make their Auto Repair Express appointment later that day. After rescheduling them for a better time, what should you do?
Call the Auto Repair Xpress shop to let them know about the change
The named insured Jonathan, let his son Michael take the car to go to the movies. On his way to the theater, Michael makes a left-hand turn through an intersection striking the claimant Mackensi. Mackensi had her minor son in the car with her. Who is CBP?
Michael
The insured is not-at-fault, and we have fatal CCs, what are their filing options?
They will need to contact adverse carrier and follow their process to get their vehicle repaired
At what point during the call would you use the Gecko Echo?
Laying the Foundation