CORE VALUES
TIC Model
Case Management
Addiction & Behavior
TIC Principles
100

What is the acroymn for our Core Values 

CHRIST

100

How many TIC principals are there 

100

What are the 5 levels of Maslow's Hierarchy of Needs 

psychological needs - basic survival
saftey needs - security & stability
love & belonging
Esteem Needs
Self Actulization 

100

A client returns to substance use after a period of sobriety.
What is this called ?

Relapse 

100

A staff member explains every step of the intake process and follows through on what they say.
👉 Which principle is being demonstrated?

Trustworthiness & Transparency

200

What are Our Core Values 

C - commitment to excellence 

H- heart for outreach 

R- Relationship 

I- Integrity 

S- Servant Heart 

T - Team Work 

! - Joy 

200

What are the 3 E's of Trauma

Event, Experience, Effects 

200

A case manager helps a client set long-term life goals and discover purpose beyond the program.

 Self-Actualization

200

A student is overwhelmed, shuts down, avoids others, and later becomes irritable and reactive. What are two possible trauma responses being displayed?

freeze, fight/flight 

200

A former graduate comes back to lead a recovery group, or a meeting  and share their story and testimony,
What TIC principle is being demonstrated?

Peer Support 

300

What are our 5 spiritual initiatives 

scripture reading
prayer walk
staff bible study
prayer clinic
chapel service 

300

What are the 3 R of TIC 

Realize
Recognize
Respond
Resist to Re-Traumatize 

300

Why is Maslow’s Hierarchy important in case management?

Because clients cannot focus on higher-level goals (like growth, purpose, or accountability) until their basic needs are met.

300

A client continues using substances even though it is causing negative consequences in her life.
What is this called 

Addiction 

300

Instead of saying “you need to finish this,” staff ask, “What’s getting in the way of completing this assignment?”
Which TIC principles are being used?

Collaboration & mutuality 

400

Whats our program motto 

Enter to change
remain to grow
depart to serve 

400

Define each. "R" of the TIC model 

Realizes:  the widespread impact of trauma and understands potential paths for recovery

Recognizes: the signs and symptoms of trauma in clients, families, staff, and others involved with the system; and


Responds: by fully integrating knowledge about trauma into policies, procedures, and practices ( CULTURE SHIFT) 


Resist re-traumatization: actively Resist re-traumatization:

400

A client is compliant with program rules but does not feel connected to anyone and is considering leaving.

 What is Love & Belonging?

400

What is A smell, sound, person, or situation that causes an emotional or behavioral reaction.

Trigger 

400

A student becomes defensive when asked about incomplete assignments. Staff respond calmly, avoid power struggles, and focus on problem-solving together

What TIC Principle is taking place?

Collaboration & Mutuality

500

What are the scriptures associates with each one our Core Values 

C - colossians 3:17
H - Matthew 25:34-36
R- John 13:34-35
I - Titus 2:7
S- Philipians 2: 3-4 

500

What are the 6 TIC principles 

  • Safety

  • Trustworthiness & Transparency 

  • Peer Support 

  • Collaboration & Mutuality 

  • Empowerment, Voice & Choice

  • Culture, Historical and Gender Issues 

500

A student is consistently late to class, irritable, and disengaged. Upon further conversation, staff discover she hasn’t been sleeping well and is worried about her child.  What level should staff address first?


 Physiological & Safety Needs

500

What are different types of triggers someone can experience and provide examples 

  • Emotions (anxiety, anger, sadness)
  • Physical sensations (racing heart, fatigue, hunger)
  • Thoughts or memories
  • People
  • Places
  • Sounds (yelling, loud noise)
  • Smells (alcohol, smoke)
  • Situations (conflict, authority)

  • Tone of voice
  • Certain phrases
  • Power dynamics
  • Specific environment
500

A resident is given leadership opportunities in the program to build confidence and ownership.
What TIC principle is taking place? 

Empowerment, Voice & Choice 

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