Upholstery
The kind of fabric 90% of our furniture is made of.
Polyester
The name of the thin piece of real wood that makes up the exterior of case pieces
Veneer
The phrase used to describe a recliner that can go directly against the wall
Wall hugger
Not covered under the protection plan
Teeth, beaks, claws
Normal wear and tear
Accumulation
The length of our 0% interest financing
12 months
2 characteristics of high-quality cushion cores
Down feather filling
Pocketed coils
The strongest form of joinery in drawer construction
Dovetail
A good question to ask a recliner customer to get them to mattresses
Did you know you can get the zero gravity reclining feature in your mattress?
Do you ever fall asleep in your recliner?
Covered on top grain leather but not faux leather
Cracking or peeling
Interest rate on our 24, 36, and 60 month terms
9.99%
Describes the way a back cushion is made that keeps the cushion from looking lumpy or deformed
Channeling
A military grade elastic material found in the seating deck of high end dining chairs
Perelli webbing
A position in reclining furniture that improves blood circulation and eases lower back tension
Zero Gravity
Most important thing GBS covers in reclining furniture
Motor and mechanisms
When customers will receive their first bill from Synchrony
30 days after delivery
The kind of leather that does not show scratches and is most durable
Protected leather
Typically found in the bottom drawer of bedroom furniture, repels moths and other bugs
Cedar lining
A function in recliners that improves lower back support
Lumbar
The guarantee we give if we cannot fix a customer's furniture to like new condition
Replacement of the item
Not included in the 60 month financing
Membership pricing
A phrase that describes the foam in a seat cushion
High density or high resiliency foam
The kind of wood underneath the veneer top layer on most wood furniture
MDF or Plywood
A function in recliners that increases neck support
Articulating headrest
Covered on wood furniture
Scratches, gouges, water rings, burns marks, warping or lifting of veneers, chips
Due up front when taking advantage of the extended financing
NOTHING