What is sympathy?
Showing caring to someone who has had something bad happen to them, even if it didn't ever happen to us
What are the 3 types of verbal communication?
passive, aggressive, assertive
You and 1 other person (a stranger) is in an elevator. Where do you NOT stand?
very close to them (unless it is a VERY small elevator)
Name a way friends can add to stress.
Problema with friends, being pressured by a friend, arguments with friends
These are what you should pay attention to so that you know when to approach someone or when to close a conversation.
nonverbal cues/body language
What kind of communication is body language?
NONVERBAL
What kind of communication is shown in this example: "One of your friends had a birthday party last weekend but didn't invite you, so you ignore them, while at school you spread a rumor about them.
Aggressive communication
You are in a restaurant. Your parents ask you to order. What is an expected behavior?
Smile, be polite, make eye contact, talk to them in a clear inside voice
How can a busy schedule lead to stress?
Having too many activities can make it hard to relax.
When someone is talking, you should do these things.
Look them in the eye, don't interrupt, make responses about the subject
What should you NEVER do when showing sympathy?
Pretend that it has happened to us, say you know how it feels.
Assertive communication shows this for yourself and others.
Respect
Give 2 examples of unexpected behaviors in a supermarket or store.
yelling, running, hiding from your parents, talking to strangers that didn't talk to you first
What is a good daily routine for managing stress?
Exercise, healthy meals, and enough sleep.
Always wait for this, it is when people in the conversation stop talking. This will be a good time to say, "I've got go," or "Goodbye."
a pause
What is empathy?
Showing caring to someone who has had something bad happen to them, because it HAS happened to us
What kind of communication prioritizes the needs and feelings of someone else and NOT themselves?
Passive communication
Why should we engage in expected behaviors? Give 2 reasons
They make others feel safe and happy, we are making good decisions even when upset, there are no consequences for unexpected behaviors
What is mindfulness?
Mindfulness is focusingo n the present moment to feel calm.
You should not do these things when people are talking.
Interrupt, let your mind wander, thinking only about your response.
DAILY DOUBLE!
List 4 of the 8 elements of EMPATHIC LISTENING.
eye contact, focusing on the other person, keep opinions to yourself, see their perspective, pause, identify their feelings, paraphrase their words, use nonverbal communication
What is a way to communicate about an issue by focusing on YOUR feelings and thoughts, rather than blaming or accusing the other person?
"I" statements
How do unexpected behaviors make US feel?
upset, annoyed, dysregulated
How can stress be a POSITIVE thing? Give an example.
Taking a test,
What is the term used for the kind of listening that requires either asking a question, making a comment, or repeating what you heard.
Active listening