Personal effectiveness
Perception bias
Decision Making
Teams
Motivation
100
I have a hard exam in 2 weeks, and even though I am not happy about the material, I believe that if I study hard, I will get a good grade. Anna believes that she has bad luck in tests; she decided not to study for this test because she thinks that she will fail it.
What is the locus of control?
100
Christina said that she did well in her accounting test because she was prepared but she said that she did not do well in her psychology test because the professor was unfair.
What is self-serving bias?
100
Problem, alternatives, decide, implement, and learn
What are steps from PADIL?
100
1. Forming: 2. Storming: 3. Norming: 4. Performing: 5. Adjourning
What are stages of team development?
100
f (M x A x O); E x I x V; {(V+ I + S):3} x A x F
What are multidimensional nature of performance (P), motivating force (MF) and motivation potential score (MPS)?
200
You are experiencing stress because you want to leave early and attend a family event but you need to finish a work project before you leave. Your co-worker offers to stay late and finish your work so you can attend the family event.
What is instrumental support?
200
Anna loves to listen to music and faithfully reads her horoscope every day. In her spare time she enjoys aromatherapy and attending a local spirituality group. Based on the description above, is Anna more likely to be a school teacher or a holistic healer?
What is representative bias?
200
Observe data and experiences; I select data from what I observe; I make assumptions based on the meanings I added; I draw conclusions; I adopt beliefs about the world; I take actions based on my beliefs
What are ladders of inference?
200
Information processing bias, social loafing, self-limiting behavior, social conformity, increase of risky decisions, bystander effect, choking, escalation of commitment, obedience
What are threats to team performance and decision making?
200
Key sources of motivation: person, manager, job itself
What is the bucket analogy of motivation?
300
Aaron made a plan for her daily activities. She saw that it was the last day to apply for fall semester classes. She realized that it was the first thing that she had to do on that day.
What is important urgent quadrant in time management matrix?
300
Angela went to college for accounting; soon she understood that it was not the right choice for her but she made a commitment to finish it because she did not want others to think of her as a failure.
What is escalation of commitment?
300
A method which increases debate and explores a problem from all angles.
What is devil’s advocate?
300
Joel, Christy, and Carlos worked as a team. They found ways to get each other’s contribution to the task somehow communicated where others can see.
What is identifiability?
300
The value that the person places on future outcomes.
What is valence?
400
Geri exercises every day, she maintains her physical fitness. Also she is very persistent to go on during hard times. In tough situations she does not become overwhelmed and helpless. Finally, she sees problems as challenges rather than threats.
What is psychological hardiness?
400
I do not agree with the idea that if an abnormal thyroid is left untreated it will become dangerous. My grandmother had an abnormal thyroid all her life, she never took medication, she is 97 years old and nothing happened to her.
What is hasty generalization fallacy?
400
Facilitator states the problem; Members simply generate as many alternatives possible at a time; No criticism is allowed during idea generation; Go for quantity; Be visual and auditory; One conversation at a time Similar to brainstorming but participants generate ideas on their own and later share with the group. (Ways to improve) Organizational representatives trying to solve a problem go to visit other organizations that are thought to have solved the problem successfully
What are brainstorming, brainwriting and benchmarking?
400
Is the tendency of members of highly cohesive teams to lose their critical capabilities
What is group think?
400
Holding effective meetings; Understanding members’ profile; Building team cohesion; Conducting after action reviews and process checks; Dealing with a free rider
What are effective team interventions?
500
Joe is a very good student. He has good grades and he is doing very well in all his classes. He thinks that he is slow and below his friends’ level. His major is accounting and this year he is a senior, but he thinks that he never will be able to find a job and be the same as his friends.
What self-efficacy?
500
Weather forecasters predict rain and in a few hours get the results of their predictions. They get to see immediate results that confirm or disconfirm their meteorological model. This process repeats itself every day.
What is error and trial calibration?
500
It is a condition in which different initial conditions lead to similar effects.
What is equifinality?
500
Avoiding being taken advantage of, some team members hedge their efforts and wait to see what other members will do.
What is “sucker aversion”?
500
During class review, students kept asking the professor to turn the exam into an open book. The professor focused on answering other questions but not this one.
What is extinction?
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