LISTENING
VERBAL COMMUNICATION
NON-VERBAL COMMUNICATION
COMMUNICATION AND EMOTION
TAKE A CHANCE!
100
LISTENING IS AN ACTIVE PROCESS WHERE ____________ IS A PASSIVE, BIOLOGICAL PROCESS TO GET INFORMATION.
What is HEARING
100
IN VERBAL COMMUNICATION, THE DICTIONARY MEANING OF A WORD IS KNOWN AS THE ________________ MEANING?
What is DENOTATIVE
100
THE STUDY OF A PERSON'S USE OF TIME IS CALLED____?
What is CHRONEMICS?
100
THE CULTURAL NORMS SET USED TO CREATE AND REACT TO EMOTIONAL EXPRESSIONS ARE CALLED WHAT?
What ARE FEELING RULES
100
CHANGING YOUR LANGUAGE BACK AND FORTH FROM ENGLISH TO ANOTHER LANGUAGE (DEPENDING ON WHO YOU ARE TALKING TO) IN A RANDOM FASHION IS AN EXAMPLE OF WHAT?
What is CODE SWITCHING
200
SELECTIVE LISTENING IS ALSO CALLED ________ LISTENING?
What is SPOT LISTENING
200
ARBITRARY, MUTUALLY AGREED UPON LABELS OR REPRESENTATIONS FOR FEELINGS, CONCEPTS, OBJECTS OR EVENTS ARE CALLED WHAT?
What ARE SYMBOLS
200
THE STUDY OF TOUCH AS COMMUNICATION IS KNOWN AS WHAT?
What is HAPTICS
200
AN ATTRIBUTE OF EMOTION THAT REFERS TO WHETHER THE EMOTION REFLECTS A POSITIVE OR NEGATIVE FEELING IS CALLED WHAT?
What is VALENCE?
200
RESTATING THE ESSENCE OF ANOTHER'S MESSAGE IN YOUR OWN WORDS IS THE PROCESS OF WHAT?
What is PARAPHRASING
300
UNDERSTANDING A MESSAGE, STORING IF FOR FUTURE ENCOUNTERS AND REMEMBERING IT LATER ARE ALL PARTS OF THE PROCESS OF WHICH OF THE 4 R'S OF LISTENING?
What is RECALLING
300
WORDS OR PHRASES THAT HAVE A MEANING IN ONE CULTURE THAT ARE DIFFICULT TO TRANSLATE INTO ANOTHER ARE KNOWN AS WHAT?
What ARE IDIOMS
300
ONE OF THE MOST RECOGNIZABLE NONVERBAL BEHAVIORS WORLDWIDE IS WHAT?
What is A SMILE
300
MELISSA IS DRAINED AT THE END OF THE WORK DAY BECAUSE IT SEEMED LIKE EVERYONE HAD TRANSFERRED THEIR EMOTIONS ONTO HER. AS A RESULT, SHE FEELS OVERWHELMED AND UNABLE TO PROCESS HER OWN FEELINGS. THIS PROCESS IS KNOWN AS WHAT?
What is EMOTIONAL CONTAGION OR EMOTIONAL OVERLOAD
300
IN EDWARD HALL'S CATAGORIES OF PERSONAL SPACE, THE DISTANCE THAT EXTENDS FROM 4-12 FEET IS KNOWN AS WHAT?
What is SOCIAL DISTANCE 4-12 FEET
400
WHAT ARE THE FOUR R'S OF LISTENING IN ORDER?
What is RECEIVING, RECALLING, RATING, RESPONDING
400
VERBALLY TAKING RESPONSIBILITY FOR YOUR FEELINGS IS CALLED _______?
What is OWNING
400
THE PART OF THE FACE WITH THE MOST POTENTIAL FOR COMMUNICATION IS WHAT?
What ARE THE EYES
400
IF SOMEONE IS SENDING A MIXED MESSAGE, THIS PERSON IS DOING WHAT
What is COMBINING UNUSUAL VERBAL AND NONVERBAL MESSAGES THAT CONFLICT WITH EACH OTHER.
400
IN CLASS WE TALKED ABOUT COLOR PSYCHOLOGY- WHAT COLOR HAS A NEGATIVE IMPACT IF YOU SEE IT ON A TEST BUT A POSITIVE ONE IF YOU SEE IT BEFORE AN ATHLETIC CONTEST?
What is RED
500
ALTHOUGH WE CAN SPEAK AN AVERAGE RATE OF 150-200 WORDS PER MINUTE, WE CAN UNDERSTAND UP TO 800 WORDS PER MINUTE. THIS TIME DIFFERENCE IS KNOWN AS THE ______________________ GAP.
What is THE LISTENING GAP
500
MILDER OR LESS DIRECT WORDS SUBSTITUTED FOR OTHER WORDS THAT ARE MORE BLUNT OR NEGATIVE ARE CALLED WHAT?
What ARE EUPHEMISMS?
500
WHEN SOMEONE REQUESTS AGREEMENT OR CLARIFICATION FROM THE SPEAKER, HE/SHE WILL MOST LIKELY UTILIZE WHAT TYPE OF GESTURE?
What is A SEEKING GESTURE
500
WHEN A PERSON DEMONSTRATES CONVERSATIONAL NARCISSISM HE/SHE IS DOING WHAT?
What is CAUGHT UP IN THEIR OWN THOUGHTS AND FEELINGS AND NOT REALLY EMOTIONALLY INVOLVED IN WHAT THE OTHER PERSON IS SAYING...IT'S ALL ABOUT THEM.
500
THE BIOLOGICAL MODEL OF EMOTION ASSUMES THAT EMOTIONS EXIST SEPARATELY FROM OUR WHAT?
What ARE OUR THOUGHTS
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