Enforcement
What is the folder type for a Parking offence?
What is PK
If someone can not speak english what service can we offer them to speak in their native tongue?
What is a Language Line
This sequence of numbers allows the resident to obtain all account information
What is the Customer Number
What is the folder type for an uncleared street AFTER the snow clearing has completed.
What is WSNOW
True or False, the City will prune privately owned trees that are a potential hazard to the surrounding neighbors.
What is False
True or False, when reporting a "blocked driveway" infraction the owner of the property must sign a form for the officer prior to a ticket being issued
What is True
When a customer is abusive, we have three strikes to when we can disconnect, what are the names of the three striks
What is the warn, escalate disengage
A builder has failed to pay all their taxes and after a hearing a Notice of Decision is sent to the residents who may be affected by me. What kind of bill am I?
What is an Apportionment Bill
A resident is reporting that on an un-assumed street the road is not paved. What file type would be created?
What is DODEP
What is the file type in Infor for any City Tree maintenance requests.
What is PTREE
True or False Screenings must be booked 5 weeks from the date of ticket issuance.
What is False
We always want to meet at a certain intersection of both soft skills and _______ skills. What is the blank skill
What is Technical
Gerry has called to confirm that his parents account is not in any arrears, he confirms their full names, mailing address and that they pay their taxes through installments. Gerry however is not an owner on the account. Can we provide Gerry this information?
What is NO
True or False - Hansen Rd N is a very dark street and because two of the street lights are broken it is even darker. The lights are right beside eachother. Would this be Urgent or Non-Urgent
What is Non-Urgent
True or False the City offers a subsidy program to residents who can not maintain their lawns.
What is False
When paying tickets over the phone their is a $2.83 convenience fee, what 3 other methods of payments are there to pay this ticket?
What is Online, In person at City Hall, In Person at the POA Court Office
Gina from Gina Ceci's law office is calling to confirm the total amount paid in 2018 for 123 John St. She represents the current home owner and is inquiring for the purchases lawyer. Can we provide this information to Gina? What can we also suggest for her to purchase in order to obtain this information?
What is No. What is a Tax Certificate
On any snow request once the service request is completed, we are to access the service request click on the details tab and check mark what?
What is the special name of the garbage bin beside a superbox (mailbox).
What is Blue Ranger
A resident is complaining that her neighbor has litter all over her property, her garbage cans are stored on her porch, her windows are in disrepair and to top it all of her tree in the backyard has one branch that hangs over their fence and sheds leaves, its not dead or diseased its just a hassle to clean up. How many files would we create for this resident
What is 3
If someone owes $1000.00 in principle charges $300.00 in penalty and interest and they make a payment of $700.00 how would these funds be allocated?
What is the $700 would first be applied to the penalty and interest on account and then the difference would be allocated to the principle amount.
There is a Pothole on Kennedy Rd that has just caused major vehicular damage. The resident wants the City to come an repair this right now (the hole). What would we advise him/her at this moment.
What is Kennedy Rd is a Regional Road in order to have this hole patched up I will need to forward you to the Region of Peel.
Gerry is calling back, and is outraged that there is garbage overflowing at White Spruce Park. The Region of Peel never picks it up and it is starting to smell fowl. How can we assist Gerry.
What is Creating a Service Request (PGeneral) to have parks maintenance staff clean up this loose litter and empty the bin.