Rehire Eligibility
Worker's Compensation
Escalation Process
Disney
Music
100

This is the case type and reason when handling rehire eligibility cases. 

Case Type: Moves/Exits
Reason: Termination

100

This is when a WC claim must be initiated when an associate presents with paperwork from any provider for a work related injury.

Immediately

100

This is the first step when a LOA case is past-due and the Case Manger has not taken action.

Submit a Past-Due Manager Escalation

100

What does "Hakuna Matata" mean?

No Worries

100

This Jamaican singer, known as the “Crown Prince of Reggae”

Jimmy Cliff
200

Amazon will not disclose any rehire eligibility to this group of people.

Any employee outside of L1-L3 WWAS

200

This entity not the site or the doctor, determines whether a WC claim is compensable.

Third Party Administrator (TPA)

200

True or False? 


The Manager Escalation Wayfinder for Accommodations help managers navigate the approval or denial decision. 

True

200

In Princess and the Frog, Tiana's dream was to have what? 

Her own Restaurant

200

Known for his rapid-fire delivery, this artist brought hits like “Gimme the Light” and “Temperature” to the global stage.

Sean Paul

300

Which termination cannot be appealed and requires re-application?

Termination on the first day. 

300

Associates in these two states are paid for ALL time lost for medical appointments, including reasonable travel during work hours. 

Indiana and Connecticut

300

If an employee wants to return from a Worker's Compensation and the Full Duty Release is added to the case, this action should be taken to provide a resolution. 

Transfer the call to Specialty

300

What kind of animal friend does Moana have?

A chicken

300

This 1990s dancehall queen was famous for her bold lyrics and songs like “If its Loving that you Want”

Lady Saw

400

What happens if an employee gets terminated for non-disqualifying reasons. 

They become eligible after 5 years. 

400

This form must be provided to an associate before their first provider visit and the claim must be initiated at the same time.

The Authorization to Treat form

400

An employee has a pregnancy-related accommodation, and the site has not made a decision. How much business days should pass before the case can be escalated?

5  business days

400

What Disney Princess trains and fights alongside fellow soldiers under Captain Shang.

Mulan

400

Which famous artist's real name is Javaun Fearon?

Masicka

500

An L1-L3 WWAS employee disagrees with their rehire eligibility status and wants to escalate to Site PXT. However, the reason for their termination fall sunder the 'Indefinite Ineligibility' list. This is the action you should take instead of handing off to HR. 

Providing the Ethics Hotline Contact as last resort. 

500

When an employee experiences a work-related injury and wants to return to work with accommodations based on the doctor's order. This should be done. 

Take the document to the Site HR. 

500

This is the action an MHLS advisor should take if a manager Escalation task has already been created and is still open when an associate calls in asking about it. 

Inform the associate of the SLA

500

What Disney Movie features Remy the Rat.

Ratatouille

500

This annual Jamaican music festival, founded in 1993, celebrates reggae and dancehall over several days each summer.

Reggae Sumfest

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