Group Dynamics
In class we discussed Tuckman’s five-stage model of group development. This stage is where conflict and disagreements emerge.
What is the storming stage?
The discretion and the means to enforce your will over others.
What is power?
This is a position-based, “win–lose” approach to negotiation. Arguably, the most common form of negotiating.
What is distributive negotiation?
A set of ties, all of the same type, among a set of “actors”. A system of interconnected individuals or organizations.
What is a social network?
This type of conflict consists of a disagreement that leads to better decisions and innovation.
What is functional conflict?
______ is an organizational function of a group.
a) fulfill the need for affiliation
b) reduce anxieties
c) build self-esteem
d) coordinate interdepartmental efforts
e) provide an opportunity to test perceptions of social reality
What is d?
Resistance, compliance, and commitment.
What are the three primary responses to power?
This is your plan B: What you’ll do if you don’t reach an agreement during the negotiation.
What is your BATNA (Best Alternative to a Negotiated Agreement)?
Stanley Milgram used this concept to explain the idea that people are often connected by surprisingly short chains of acquaintances.
What is the small-world phenomenon?
A conflict-handling style where one party seeks to fully satisfy the concerns of both sides.
What is the integrating style?
The set of expected behaviors associated with a particular position in a group.
What is a role?
One of the 5 bases of power, which involves obtaining compliance through formal authority.
What is legitimate power?
This strategy focuses on understanding both your own and the other party’s needs to create win-win outcomes rather than competing over limited resources.
What is integrative negotiation?
In a network, this name is given to those who connect non-redundant sources of information.
What is a broker?
This technique involves assigning someone to challenge ideas to prevent groupthink.
What is the devil’s advocate technique?
A highly cohesive group may suffer from this phenomenon, where members avoid critical thinking in favor of consensus.
What is groupthink?
One of the 5 bases of power, which involves obtaining compliance through threats or actual punishment.
What is coercive power?
This is the range between two parties’ reservation points where a deal is possible.
What is the Zone of Possible Agreement (ZOPA)?
In social networks, this concept describes acquaintances that are likely more influential than close friends, particularly when looking for new opportunities/jobs.
What are weak ties?
This conflict resolution method involves structured debates between opposing viewpoints.
What is the dialectic method?
This model suggests that groups experience long periods of stability or inertia, punctuated by bursts of significant change.
What is the punctuated equilibrium model?
This form of empowerment occurs when we feel a sense of purpose or meaning by doing our work.
What is psychological empowerment?
Popularized by former FBI negotiator Chris Voss, this approach involves recognizing and verbalizing the other party’s emotions to build trust and influence outcomes.
What is tactical empathy?
This principle for building your network suggests that connecting with a group of disparate individuals around a common interest may be more effective than connecting with similar individuals with shared backgrounds.
What is the shared activities principle?
A shared belief among team members that it is safe to engage in risky behaviors, such as questioning current practices without retribution or negative consequences.
What is psychological safety?