What are the three phases of the employment cycle?
What is the Establishment, Maintenance and Termination Phases.
What is the study of a job's duties, responsibilities and requirements called?
Job analysis.
What is remuneration?
Monetary payment in return for the work an employee performs.
Which motivation theory suggests that lower-level needs must be sufficiently satisfied before higher-level needs become motivators?
Maslow's Hierarchy of Needs.
After selection what is the process of introducing a new employee to a business, its policies and their role?
What is Induction
What is the difference between a job description and a job specification?
A job description outlines the duties and responsibilities of a job. A job specification outlines the qualifications, skills, knowledge and experience required.
What type of employment offers ongoing work with legally required entitlements and ordinary full-time hours?
Full-time permanent employment.
Name the four drives in Lawrence and Nohria's Four-Drive Theory.
Acquire, bond, learn and defend.
What are three activities in the maintenance phase?
Induction, training and performance management.
What is the difference between internal and external recruitment?
Internal recruitment fills vacancies with existing employees; external recruitment attracts applicants from outside the business.
What is the difference between a wage and a salary?
A wage is an hourly or weekly rate of pay; a salary is a fixed annual amount, usually paid in instalments.
According to Locke and Latham, what type of goals can improve employee motivation and performance?
Clear, specific and challenging goals.
What is the difference between voluntary and involuntary termination?
Voluntary termination occurs when an employee chooses to leave; involuntary termination occurs when the employment ends without the employee choosing to leave.
Name three selection methods a business could use to choose an employee.
Interviews, application forms, aptitude or psychological tests, and reference or background checks. Any three.
What is the difference between an award and an enterprise agreement?
An award sets minimum pay rates and conditions for a particular industry. An enterprise agreement contains conditions negotiated between an employer and employees for a particular workplace.
A manager recognises employees for excellent work and gives them opportunities for promotion. Which Maslow need is being addressed?
Esteem needs, through recognition and achievement.
Identify three reasons why an employee might leave a business during the termination phase.
Resignation
Retirement
Redundancy
Dismissal
End of contract
Ill health
A business promotes an existing employee to fill a vacancy. Explain one advantage and one disadvantage.
Advantage: the employee already understands the business, potentially reducing induction time and costs. Disadvantage: the business may miss out on new skills and ideas from external applicants.
A retailer needs extra staff during a busy holiday period. Explain one advantage and one disadvantage of employing casual staff.
Advantage: casual staff provide flexibility to meet temporary demand. Disadvantage: less certainty of ongoing work may make attracting and retaining staff more difficult.
Why might increasing wages alone fail to motivate every employee?
Employees have different needs. Wages may satisfy financial or security needs and the drive to acquire, but other employees may also value relationships, learning, recognition, meaningful goals or job security.