Travel
Attractions
Resorts, Clubs, and Entertainment
Cruise Industry
Effective Leadership
100

If airline travelers want to be economical which class should they fly?

  • Second
  • Business
  • Coach


  • Coach
100

Increased tourist dollars spent in a location result in

  • fewer DMOs.
  • increases in jobs and tax base.
  • less infrastructure improvements.
  • increases in jobs and tax base.
100

Which hospitality and tourism sector is referred to as a “destination within a destination”?

  • Clubs
  • Resorts
  • Gaming
  • Resorts
100

Which is the most common type of cruise?

  • River
  • Ocean
  • Luxury
  • Ocean
100

Which management style makes decisions without taking others’ opinions into account?

  • Autocratic
  • Bureaucratic
  • Democratic
  • Autocratic
200

If it is 3 p.m. Eastern Standard Time, what time is it using military time?

  • 0300
  • 0900
  • 1500
  • 1500
200

Which attraction features rides, shows, food and beverages centered around a specific concept?

  • Theme park
  • National park
  • Amusement Parks
  • Theme park
200

Which of the following is an amenity that would likely be offered only at a luxury resort?

  • On site coffee or tea
  • Turn-down service
  • Daily housekeeping
  • Turn-down service
200

A family wants to swim with dolphins when their ship stops at Cancun, Mexico. This will be considered a(n)

  • standard amenity.
  • shore excursion.
  • required activity.
  • shore excursion.
200

When employees are competent and the goal is to get more creativity from them, which management style is best?

  • Laissez-faire
  • Bureaucratic
  • Democratic
  • Laissez-faire
300

In order to rent a car, you need a

  • passport in the driver’s name.
  • major credit card in the driver’s name.
  • visa for every state that the driver is entering.
  • major credit card in the driver’s name.
300

Lands owned and managed by a nation or federal government are called

  • state parks.
  • national parks.
  • UNESCO heritage sites.
  • national parks.
300

A one-time payment made to join a club is called a(n)

  • club stipend.
  • membership tariff.
  • initiation fee.
  • initiation fee.
300

Which is typically included in the price of a cabin?

  • Food
  • Alcohol
  • Massages
  • Food
300

Which leadership style avoids action until mistakes or problems can no longer be ignored?

  • Assertive
  • Coaching
  • Passive
  • Passive
400

A college student is taking his friends to Nantucket for the weekend. He wants to bring his car with him for convenience. He will use a

  • sailboat.
  • car ferry.
  • speedboat.
  • car ferry.
400

A family is planning a trip and they want to learn about different heritages and artifacts. Which attraction should they visit?

  • Natural
  • Cultural
  • Technological
  • Cultural
400

A couple enjoys playing golf, lounging by the swimming pool, and socializing. Which type of club should they join?

  • City
  • Yacht
  • Country
  • Country
400

What allows cruise lines to register ships in countries different from where the company’s headquarters are located?

  • Maritime law
  • Flags of convenience
  • International jurisdiction
  • Flags of convenience
400

Successful leaders admit when they are wrong, create a positive culture, and

  • stress the need to follow the organization’s rules.
  • keep employees focused on the specific tasks of their job.
  • have emotional intelligence
  • have emotional intelligence
500

In the United States, who manages airport passenger security?

  • Air Traffic Control
  • Federal Aviation Administration
  • Transportation Security Administration
  • Transportation Security Administration
500

Bridges and water supply are examples of

  • architecture.
  • infrastructure.
  • substructure.
  • infrastructure.
500

The organizational structure of many clubs is similar to the structure at a(n)

  • restaurant.
  • major corporation.
  • all-inclusive hotel.
  • major corporation.
500

What is one disadvantage of working on a cruise ship?

  • Long workdays and work weeks
  • Working on a contract basis
  • Few personal expenses
  • Long workdays and work weeks
500

Effective leaders must be able to manage

  • tasks, people, and conflict.
  • time, stress, and motivation
  • objectives, ethics, and goals.
  • tasks, people, and conflict.
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