Australia's Health System & Community Services
What does GP stand for?
General Practitioner
What is Medicare?
Australia's universal health insurance scheme
Name ONE healthcare right and ONE responsibility patients have when accessing healthcare.
Right: Privacy, access, safety, respect, partnership, information or give feedback. Responsibility: Be honest, ask questions, follow advice or respect staff.
Name TWO factors that affect youth access to healthcare.
Cost, location, privacy, health literacy, service availability/time or cultural/language barriers
Name TWO examples of digital media used to access health information.
Websites, apps, social media, search engines, telehealth or symptom checkers
What type of health professionals are physiotherapists and psychologists?
Allied health professionals
What does PBS stand for?
Pharmaceutical Benefits Scheme
Explain the difference between privacy and confidentiality in healthcare.
Privacy: Having control over personal health information. Confidentiality: A healthcare professional's obligation to keep that information private, except where disclosure is permitted or required.
A teenager doesn't know how to book a GP appointment. What barrier is this?
Low health literacy
What is telehealth?
Consulting a health professional remotely through technology, such as phone or video
Name TWO community services that can support youth health and wellbeing.
Sporting clubs, school wellbeing programs, places of worship, volunteer organisations or healthcare services
Explain what bulk billing means.
A healthcare provider accepts the Medicare benefit as full payment, leaving the patient with no out-of-pocket cost.
What does redress mean? Give TWO examples of possible outcomes.
Redress means taking action to correct a wrong or compensate for harm caused. Examples: an apology, refund, compensation, explanation or changes in healthcare practices.
Explain how geographic location can prevent young people from accessing healthcare.
Rural youth may live far from health services and depend on parents or transport, potentially delaying treatment.
What is cyberchondria?
Excessive, repetitive online searching about health concerns that increases anxiety or distress
Explain how joining a sporting club could improve TWO dimensions of health and wellbeing.
Physical: improves fitness through exercise. Social: allows young people to develop friendships.
Explain ONE advantage and ONE disadvantage of private health insurance.
Advantage: greater choice of doctors or shorter waiting times for some procedures. Disadvantage: expensive premiums or possible gap payments.
What is the role of the Health Complaints Commissioner (HCC), and what is the difference between early resolution and formal resolution?
The HCC helps resolve or investigate health service complaints in Victoria. Early resolution is less formal, often involving discussions over the phone. Formal resolution involves documented steps and a resolution plan.
A teenager needs counselling, but appointments are only available during school and have a six-week waiting list. Identify the barrier and explain its impact.
Service availability and time constraints. School commitments make appointments difficult to attend, while the waiting list delays support.
Explain how privacy can be BOTH an opportunity and a challenge when using digital media.
Opportunity: accessing information privately. Challenge: personal information may be collected or stored insecurely.
A young person with a disability receives NDIS funding for a sports wheelchair. Explain how this could improve TWO dimensions of health and wellbeing.
Physical: enables participation in sport and improves fitness. Social: provides opportunities to make friends and build relationships.
A 16-year-old receives surgery as a public patient in a public hospital and is later prescribed a PBS-listed medicine. Explain how Medicare and PBS could improve their physical health and wellbeing.
Medicare covers public patient hospital treatment and PBS reduces the cost of prescribed medicine. This allows access to treatment and medication that can reduce symptoms and improve the functioning of the body.
A 17-year-old discovers their GP clinic has improperly shared their private medical information. They complain to the clinic, but nothing is resolved. Identify the right breached, explain what they could do next, and give TWO possible outcomes.
Right: Privacy. Next step: Contact the HCC, which can assess the complaint and consider resolution or investigation. Outcomes: An apology, explanation, changes to privacy practices or other appropriate redress.
A 16-year-old is worried their parents will find out about their counselling appointment and cannot afford the $70 gap fee. Identify TWO barriers and explain how both could negatively affect mental health and wellbeing.
Privacy concerns may discourage seeking help. Cost may make counselling unaffordable. Both could delay support, allowing mental health concerns or stress to worsen.
An influencer claims a supplement can cure anxiety, provides no research and offers a discount code. Explain THREE reasons why the information may be unreliable.
Qualifications are unclear, there is no supporting evidence, and the influencer has a financial incentive to sell the product.