Rewiring Culture
Rewiring leadership encourages leaders to shift from task‑focused interactions to this.
A. Faster documentation
B. More frequent meetings
C. Meaningful human connection
D. Increased policy reminders
The primary goal of rounding is to uncover these obstacles that affect staff performance.
A. Preferences
B. Personality traits
C. Barriers
D. Scheduling conflicts
What sport does Thalia play?
A. Soccer
B. Softball
C. Tennis
D. Gymnastics
Trust increases when leaders do this after hearing concerns.
A. Ignore minor issues
B. Ask fewer questions
C. Follow up
D. Change the subject
Leaders should spend time in this location to understand real‑time challenges.
A. The boardroom
B. Their office
C. The frontline/unit
D. The breakroom
A key goal of rewired rounding is to help leaders better understand this aspect of staff experience.
A. Their favorite coworkers
B. What truly impacts their day‑to‑day work
C. Their long‑term career plans
D. Their preferred shift times
Leaders should always include this positive element during rounding to reinforce good work.
A. Humor
B. Recognition
C. Policy reminders
D. Task assignments
Where is Matthew from?
A. New Jersey
B. California
C. Louisiana
D. North Dakota
This communication style involves being present, listening fully, and avoiding multitasking.
A. Passive listening
B. Intentional listening
C. Directive communication
D. Informal chatting
This leadership trait helps staff feel comfortable sharing honest feedback.
A. Strictness
B. Approachability
C. Formality
D. Distance
Rewiring leadership reframes rounding as a strategic tool that drives improvement by doing which of the following?
A. Reducing the number of staff concerns
B. Eliminating the need for follow‑up
C. Standardizing all communication
D. Creating continuous feedback that leads to action
This type of question helps leaders understand how staff are feeling, not just what they’re doing.
A. Technical questions
B. Productivity questions
C. Relationship‑building questions
D. Compliance questions
What is Michael's favorite animal?
A. Penguin
B. Dog
C. Gorilla
D. Horse
When leaders fail to follow up, staff often assume this.
A. The leader is too busy
B. The issue is complicated
C. Nothing will change
D. Someone else will fix it
Leaders should avoid this behavior, which makes rounding feel rushed or transactional.
A. Asking questions
B. Multitasking
C. Taking notes
D. Offering recognition
In a rewired culture, leaders focus on closing the loop because it strengthens this critical organizational element.
A. Scheduling accuracy
B. Budget forecasting
C. Productivity metrics
D. Trust
Effective rounding requires leaders to follow up within this general timeframe to maintain trust.
A. Within a month
B. Only at annual reviews
C. Within a few days (promptly)
D. Only if the issue is serious
What hand does Mallory write with?
A. Left
B. Right
C. Ambidextrous
D. Neither
This type of transparency helps staff understand why decisions are made.
A. Emotional transparency
B. Explaining the “why”
C. Financial transparency
D. Personal transparency
Rewired leaders shift from “fixing everything themselves” to doing this instead.
A. Delegating everything
B. Avoiding involvement
C. Empowering staff
D. Reducing communication
Rewired leadership reframes rounding from a task to this ongoing organizational function.
A. A compliance requirement
B. A performance evaluation
C. A continuous feedback and improvement loop
D. A scheduling tool
This leadership behavior, especially central to rounding, creates psychological safety by showing staff their voice matters.
A. Delegating tasks
B. Giving long speeches
C. Closing the loop
D. Increasing documentation
DR DUAH DAILY DOUBLE!!!!!
What is Dr. Duah's most commonly used phrase?
A. You guys are the best
B. It's 1:30. We can adjourn.
C. I love management
D. All of the above
Leaders build trust by sharing what they learned during rounding and what actions they will take.
A. Strategic forecasting
B. Team huddles
C. Closing the communication loop
D. Performance scoring
This leadership mindset views rounding as a strategic investment rather than a time‑consuming task.
A. Short‑term mindset
B. Compliance mindset
C. Long‑term improvement mindset
D. Competitive mindset