Rheumatology
Pallative
QA
100

How would you go about scheduling a new patient appointment for Dr. Gainti?

Pull up patient

Check for referral

Check in Kyruus for scheduling instructions 

100

How many Pallative Providers do we have? 

Four 

100

What is our hold procedure? 

We ask for permission if we can place patient on hold

Wait for patient's acknowledgement

Do not exceed the 2 minutes without checking in

200

How many Rheumatology providers do we have?

Seven 
200

What would be the reason you are able to schedule an appointment with Dr. Dikas?

Only schedule if the chart states the provider has approved to schedule. 

200

What are our patient indentifiers

Patient first/last name

Date of birth 

phone number


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