Neuro #1
What provider are we not scheduling for currently?
PA Peisochenske
If the patient does not have a referring provider/diagnosis, what is the next step?
Not scheduling! They must call back.
What is the follow up timeframe for Post Ops?
2-6weeks
What procedures can be scheduled in office?
Prolia Injections
What diagnosis does NP Speaks not treat?
Ataxia
TBI
Dysautonomia
How long are hospital consults valid for?
1 Year - after time lapses they would need a provider referral for any further Neuro appts.
Its 2pm and there is an opening at 2:45pm, patient is calling to schedule a visit. Are you scheduling at 2:45pm?
No- Must be 2-hours out from the call
Funeral home calls requesting to speak with office regarding Death Certificate, what is your next step?
Neurology providers DO NOT sign Death Certifications
How do you schedule Emergency Flare-Up visits?
Send a High Priority message to the Front Desk Pool
What is the turnaround time for medication refills?
24-48 Business Hours
What is the follow up frequency of appts?
3/6 Months
What is our Self Pay policy?
We do not have one! We cannot accept self-pay patients.
What procedures can be completed in office?
Clinical Botox
2 weeks
What are THREE Stroke Symptoms that can be found in our guidelines?
Numbness
Loss of Vision
Tingling
Severe Headaches
Weakness
Loss of balance/or difficulty walking
Slurred Speech/Difficulty speaking
Patient saw Dr. Kassa 2 years ago, requesting a follow up with some routine labs. How are you scheduling this patient?
NU Internal Referral (60m appt)
What diagnosis do we not treat?
Chronic Pain
Marfan Syndrome
What providers sees Workmans Comp?
Dr. Pychynski
NP Speaks
PA Peisochenske
NP Speaks
How do you handle OUTSIDE physician or practice staff inquiries?
Consult Line- not to be distributed or transfer patients to.
Patient is calling to establish as they were diagnosed with Epilepsy, what are your next steps?
Wait until Jan when PA Peisochenske starts/or refer to insur company
What DX will PA Peisochenske see for Hospital Follow Ups?
Parkinsons Disease or Epilepsy
What is required prior to the New Patient appointment?
Physician Referral
Insurance Referral
Clinical Diagnosis
Last Office Note
Medical Records
When patients are exhibiting Stroke Symptoms, what do you do if you do not get support from Nurse?
Advise patient/caller to dial 911
DO NOT advise to drive to ED
Send HP Message with Symptoms to Nurse Pool including what was advised/response
What is the visit frequency for follow up appointments?
3/6/12 months
What is the office address for Neurology/Rheum?
111 West High Street, Suite 207
Elkton MD, 21921