HOME BASE
FIXIN IT UP
THE BREAD AND BUTTER
ON PAPER
A LITTLE BIT OF EVERYTHING
100
Condition, age, Cost of repair, and size of home.
What are factors in determining an HRAF
100
A work order that is needed in an non resident area, such as the clubhouse, or grounds.
What is a common area work order.
100
The timeframe in which closing documents should be received from Bayshore
What is 24 hours.
100
This is the first form on the left side of the resident file.
What is the completed registration form.
100
When walking your property for violations, it is advised that you bring:
What are copy of current rules and regulations, blank rule reminder forms, and the Outstanding Violations Binder.
200
What HAT Stands for
What is Home Acquisition Tracker
200
A work order needed for a rental home
What is a Rental Home/Unit work order.
200
A ____________ must be submitted to the Regional Manager when an application is denied or cancels, to ensure Link is accurate.
What is Request Lead Closure
200
A _________ form is completed to document the condition of the home, whether it is a rental or a resident owned.
What is The Move-In/Move-Out Inspection form.
200
The ________ provides detailed diagrams for the appearance of our community entrance, collateral materials and new home set ups.
What is the Planogram
300
A copy of the title, lien information, Sellers name and contact information, The home year make and model, and the NADA.
What is the required information for entering an HAT.
300
A work order used to schedule work on CONR homes
What is a make ready work order.
300
When a reservation is cancelled in Manage America you email this department to assist in cancelling.
What is Operations
300
Anyone over the age of ____ must provide a government issued picture ID
What is 18
300
All required licenses for the community should be displayed in the __________.
What is the community manager office.
400
This email is used to request the NADA.
What is bfm@rhp-properties.com
400
3 impact areas that work orders are used for.
What is Safety, Security and community appearance.
400
In order to ensure traffic is steady these websites should be checked daily.
What are MHVillage, Craigslist, Bayshore.
400
The first document found on the right side of a resident file is
What is The completed Residency Loan Application and Checklist.
500
You must return to the HAT to add this information once the HAT is approved.
What is the Nexus Payable information.
500
The frequency in which work orders should be reviewed and written off.
What is daily.
500
As a standard rule, no lead should remain inactive in the system for more then ____ days.
What is 30.
500
For the resident file, you will find ________ on the left side and ______ on the right side.
What is Resident Communication and Legal Documents
500
The 3 "f"s of service for RHP are
What is Service forward, Service Friendly, and Service Focus.
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