Lights, Camera, The Act
This section gives inspectors the authority to enter a retirement home at any reasonable time to conduct an inspection.
What is section 77?
These two are retiring...traitors...but we love 'em and wish them the very best
Who are Mark DENNIS and Georges GAUTHIER
This section deals with the home's emergency plans
What is section 24
This classic Christmas song tells us to "rock" around this festive decoration
What is "the christmas tree"
This section requires licensees to protect residents from abuse by anyone and sets out zero tolerance for abuse.
What is section 67?
Who is Julie Hebert
This section requires licensees to conduct criminal background checks for all staff before they begin working in the home
What is section 13
In "Jingle Bells" this is what makes the spirit bright
What is sleigh riding or "a one-horse open sleigh"
This section requires that allegations or incidents of abuse be immediately reported to the RHRA?
Who is Tania Buko
This section deals with the procedure for complaints to licensee
What is section 59
Mariah Carey wakes up each December to remind us she only wants THIS for Christmas
What is "you" or "All I want for Christmas is You"
This section outlines that upon application made without notice by an investigator, a justice of the peace may issue a warrant
What is section 80?
This inspector who doubles as our in-house Newfoundland travel agency
Who Angela Newman
This section deals with pest control in the home
What is section 18
This reindeer is the only one with a job title important enough to have its own biopic, multiple songs and a glowing red safety feature
Who is Rudolph
Defines neglect as a failure to provide care or assistance required for health, safety, or well-being.
What is section 2 of the RHA
This inspector's biggest case in 2026...is delivering a BABY in April
Who is Tej Kathirvel
This section outlines information for external care providers
What is section 14.1
"Silent Night" becomes the theme song of the inspection when THIS suddenly stops working in a home
What is the "call bell system"