Which Team is it
Port Reset
What is Noc_RS
I think i have Corona
Smit's sending us new rules and process.
acknowledge the message.
Monitor is not working. (full process from a tech side)
Replacement form filled out by tech and approved by manager.
Rollout folder on File server
What is Riaenviaca
E3 Licence
Procurement and O365 Admin
Desk needs rearrangement in the office.
Office Management
Everyone on a call and go through the checklist (your designated zones and report the main issue to dev ops)
Permissions not on the form
Create an access request form and fill out the permission name in comments.
Primary SV user domain
MTS
Agent PC not working
Generator is not working
Duthy Electrical
speak up, suggest changes, test out and layout a plan... Make it better.
Production Data Base needs access
Access request form,
RFS West account is requested and form is approved.
Needs review from DBA for RFS WEST
Dev Domain in Spain
RiaDev
Government email asking for access to our production data.
Security Team, Compliance Team.
Temperature warning in server room
Dev-Ops, Office Management, IT management, Server Team
An employee is suspected of stealing data from the company.
Notify HR, Security and IT Management
Disable access after approval from IT management.
Special program needs to be installed for a developer.
Access Request Form is filled out with software name,
IT Submits the form to security to approve software
Software is purchased by procurement team
FX Client is hosted ____ under this web based domain _____
what is Locally and Ria.local
Auditor needs confirmation on process
Security Compliance
GPO Push on Riadev
Server Team
Marc is Bugging out
Give him allergy Meds and send him to vegas.
FX Client needs permission removed due to transfer.
Manager fills out a transfer form through HR
IT Support works on the form and removes all permission or asks Smit/Enzo to remove individual permission as needed.
Bastchian
What is RFS West